Front of House Manager
Sarasota County, FL - USA
Job Summary
- Must have 1-3 years of related experience in F&B management.
- College degree preferred.
- Must be proficient in the use of Microsoft Word Excel Outlook and PowerPoint.
- Knowledge of pertinent health regulations and liquor laws.
- Must have food and beverage/ a la carte and banquet experience.
- Must have proven management experience.
- Must have strong business aptitude.
- Must have strong service orientation.
- Must possess excellent written and verbal communication skills.
- Must be highly organized efficient and detail oriented.
- Must have exceptional interpersonal skills.
- Daily management of Front of House F&B Department.
- Assists the General Manager with banquet and event sales.
- Inspects and assists with banquet set-up and breakdown of tables decorations equipment serving areas and related activities in an accurate and timely manner.
- Ensures satisfaction by communicating with the client throughout the event regarding any changes substitutions or special requests; assisting banquet staff throughout the event as needed (refilling drinks delivering food bussing tables etc.) and following up with host at the conclusion of event.
- Hires supervises and develops bartender beverage cart driver host/hostess snack bar attendant and other employees in the Front of the House F&B department.
- Conducts training and refresher classes for all Front of House F&B personnel in the correct procedures.
- Daily oversight of Front of House F&B accounting procedures.
- Forecasts and budgets pertaining to F&B operation.
- Maintains cost controls and conducting a monthly inventory.
- Implements and maintains F&B sales/marketing programs.
- Develops and implements marketing program to increase banquet business.
- Alcohol and beverage ordering follows SOP buying process.
- Quality assurance guest service and training of all employees.
- Upholds IGP Food and Beverage policies.
- Implements all Human Resources guidelines.
- Coordinates between all departments.
- Develops and implements creative strategies to increase revenues.
- Plans and coordinates special events and functions.
- Responsible for overall guest satisfaction.
- Ensures all employees are conducting themselves in a professional manner.
- Performs daily walk-through to ensure full compliance with the Department of Health regulations.
- Complies with applicable health alcoholic beverage fire and other local/state laws.
- Closing procedures and appropriate cash handling practices.
- Performs other duties as assigned by supervisor or manager.
This position includes eligibility for the following benefits subject to applicable plan terms:
- Healthcare Benefits Medical Dental and Vision coverage
- Retirement Benefits 401(k) with employer match (19 years of age and older)
- Time Off Paid time off (PTO) and leaves of absence in accordance with applicable law and eligibility criteria
Required Experience:
Manager
About Company
Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. We want to exceed your expectations every time you're our guest. Check for available tee times, find a Troon-managed course in your area, ... View more