Front Of House Manager
Crested Butte, CO - USA
Job Summary
Public House is seeking a hands-on hospitality-driven Front of House Manager to lead the team in delivering exceptional dining experiences. If you thrive in a fast-paced guest-focused environment and love building a team thats as passionate about great service as they are about great environment wed love to meet you. This role is all about keeping the floor humming leading by example supporting your team and creating an atmosphere that keeps guests engaged. Youll balance people performance and profitability while keeping things smooth organized and fun. This full-time seasonal position offers a base salary of $5000 per month. The seasons run December - April and June - November.
The Front of House Manager is responsible for the efficient operations sales growth and overall leadership of Public Houses team and will be an integral hands-on contributor to daily operations. The Front of House Manager will lead an engaging and professional environment that supports outstanding guest experiences superior employee culture and sales growth.
Operational Leadership
- Oversee daily operations of the front-of-house team ensuring smooth service and consistent guest satisfaction
- Hire train and develop team members to maintain a high-performance service culture
- Manage labor COGS and other controllable expenses to hit financial targets
- Maintain health safety and cleanliness standards in compliance with local regulations
Guest Experience
- Set the tone for genuine attentive and memorable service
- Resolve guest concerns in a professional and timely manner
- Monitor feedback across review platforms and respond as needed
Team Management
- Create and manage FOH schedules based on business volume
- Coach and motivate staff through regular check-ins and performance reviews
- Foster a positive inclusive and accountable work environment
Social Media Engagement
- Collaborate with ownership or marketing team to develop a social media strategy aligned with the brand
- Capture and post content regularly across platforms (Instagram Facebook TikTok etc.)
- Promote upcoming events specials and behind-the-scenes moments to drive engagement
Qualifications
- Must be 18 years of age.
- Prior experience in a full- or quick-service restaurant.
- Prior supervisory responsibilities of a large staff.
- Must maintain high standards in restaurant cleanliness sanitation food quality and guest satisfaction.
- Excellent communication skills.
Special Position Requirements
- SERV Safe or equivalent safe food handling certification
- TIPS alcohol handling certification
Work Requirements
- Must be able to work a flexible schedule including opening/swing/closing shifts weekends and holidays.
- Must have reliable transportation and a clean driving record.
- Must be willing to exert physical demands including sitting walking standing bending squatting climbing kneeling twisting reaching lifting carrying pushing/pulling stooping kneeling crouching crawling and tasting or smelling.
- Must be able to move up to 175 pounds and frequently lift up to ten pounds.
- Must be comfortable working around kitchen equipment machinery chemicals fire gasses and odors.
- May be exposed to extreme temperatures including walk-in refrigerator/freezer and kitchen line.
- Must be able to work within a loud and noisy environment.
Required Experience:
Manager
About Company
Luxury adventure travel through private lodges and expert-led experiences in remote destinations worldwide. Discover skiing, fishing, hiking, biking, wellness, and more with Eleven.