Front of House Manager Apple Music Studio

The people here at Apple dont just create products they create the kind of wonder thats revolutionised entire industries. Its the diversity of those people and their ideas that inspires the innovation that runs through everything we do from amazing technology to experiences that enrich the lives of so many. Join Apple and help us leave the world better than we found it. nnApple Music is seeking a Front of House Manager to join the studios team at Battersea. We are seeking a highly organized passionate and personable individual that will proactively develop and manage the day to day events and activities in our studio in Battersea working closely with the Talent Relations and Production teams. This role is critical in setting the tone for our creative space and being the face of the studio ensuring a seamless welcoming and high-functioning environment for our internal teams VIP guests partners and customers.

The Front of House Manager will act as the main point of contact for public-facing events as well as being responsible for coordinating and managing daily talent and guest operations at our production studio. This role will manage the smooth functioning of FOH operations at the studio ensuring that each guest and partner entering the space has a positive experience. If you obsess over the finer details thrive in dynamic environments have a track record of balancing hospitality with operational precision and bring a calm can-do energy to everything you do this is the ideal role for you.

Partner with internal teams to implement and manage operational plans for the Space including visitors ticketing and front of houses vendor and service providers to ensure operational plans are implemented to the highest possible and deliver comprehensive staff briefings to ensure all members of the front-of-house team are informed and equipped to deliver the highest levels of guest with the accessibility team to ensure that dedicated access facilities and equipment is provided for events productions and a warm professional and secure front-of-house environment that reflects our studio values. Ensuring best-in-class guest experience at every closely with Production Talent and Security teams for any fan facing events to ensure quality of Artist u0026 Talent teams with hospitality requests to ensure a seamless closely with Fu0026B vendors for operations menus and servicenCoordinate arrangements for cleaning and scheduled maintenance with the facilities ahead to tailor FOH operations for each activity to include arrival communications ticketing entry way finding and in-venue in planning and executing internal and external events offsite workshops or team the studios appearance to the highest standards clean safe and studio-ready at all with the Production Engineering and Facilities teams to resolve maintenance issues compliance with the requirements set out in the premises and order supplies handle deliveries and ensure all front-of-house systems run smoothly.

Extensive demonstrable experience at venue front-of-house and/or hospitality (creative music or production environments preferred) including extensive Fu0026B service ticketing and security deep understanding of venue operations and guest experience in high-profile capability of curating and managing guest experiences at world-class communication planning creative and critical thinking ability to work in a fast-paced environment while remaining strategic flexible and proactive and maintaining a high attention to detail while juggling multiple priorities with tight timelines.

A passion for planning the finer details and a good understanding that strong operations are the foundation of great creative -versed in pop culture music guest hospitality and passionate about the entertainment relationships across the entertainment industry is emotional intelligence the ability to read a room anticipate needs and move things forward ability to work to flexible hours including evenings and weekends and adapt to rapidly changing production and artist Personal License in building presentations in Apple to help build a best-in-class studio experience for everyone who walks through the door.