Front Line Sales Representative
Saint Augustine, FL - USA
Department:
Job Summary
Hilton Grand Vacations is a recognized leader in the vacation ownership industry known for innovation quality and continued growth. Our Sales Executives engage with pre-qualified appointment-only guests- no cold calling or lead generation required-to present world-class vacation ownership products.
In this highly interactive guest-focused role you will build rapport identify travel preferences and showcase our premium resort amenities to inspire ownership. You will apply HGVs proven sales methodologies while maintaining a professional ethical and customer-centric approach.
Why Team Members Love Working Here:
- Day One Health Benefits
- Competitive earnings package with uncapped commission potential
- Comprehensive medical dental and vision plans
- Paid Time Off (PTO) for work-life balance
- HGV Retirement Savings Plan (automatic enrollment)
- Go Hilton Travel Program with heavily discounted hotel stays and dining
- Career growth and ongoing sales training opportunities
- Supportive collaborative team environment
At Hilton Grand Vacations our Team Members are at the core of our success and are dedicated to helping guests create unforgettable vacation experiences.
Equal Employment Opportunity Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status.
Responsibilities
- Conduct face-to-face sales presentations with pre-qualified appointment-based guests
- Build rapport with guests to understand travel needs and preferences
- Present Hilton Grand Vacations ownership products and resort amenities
- Close sales and achieve monthly/quarterly sales targets
- Maintain consistent follow-up with clients via phone email and written communication
- Apply HGV sales techniques and best practices to drive performance
- Deliver a high level of customer satisfaction and professional representation
- Attend weekly sales training and professional development sessions
- Foster a positive collaborative team environment aligned with company values
- Perform additional duties and responsibilities as assigned by management
Qualifications
Minimum Requirements:
- High School Diploma or equivalent
- Minimum 1 year of sales and customer service experience with proven results
- Strong verbal and written communication skills (English proficiency required)
- Ability to work a flexible schedule including weekends and holidays
- Ability to meet and exceed sales goals in a performance-driven environment
- Strong problem-solving skills and ability to handle complex customer concerns
- Adaptability in a fast-paced dynamic environment
Preferred Qualifications:
- Active Florida Real Estate License in good standing
- Experience in luxury sales hospitality marketing or vacation ownership industries
Required Experience:
IC
About Company
Hilton Grand Vacations offers career opportunities with great benefits, like highly discounted hotel stays. Learn more.