Front DeskReservations Supervisor

HOURS:

FULLTIME: 40 - 45 hoursper week

Usualshifts will vary between 8:00 a.m. and 5:00 p.m. latest shift from 2:00 p.m. to 11 p.m.

Must be available weekdays weekends andholidays.

Responsible for directing and coordinating the activities of the FrontDesk reservations guest services PBX operation front office key lock system advancedeposit department and night manager of a 360 room hotel in order to meet thehospitality and guest service needs of hotel guests. Responsible for maintaining guest securityrelative to issuance of keys and room for the proper and adequate training of all Front Deskpersonnel. Responsible for providing thehighest level of guest service offered in for organizing work people and projects and makingresponsible decisions affecting the percent of scheduled hours per week are to include work at theFront Desk or to include the training of Front Desk personnel. Will assist F& B Department with carvingshifts.

BASIC QUALIFICATIONS:

Two year degree in related courses of study or equivalent inexperience.Previous Supervision experience desired.Communicative skill managerial and training capabilities. Background of dealing and handling the publicwith diplomacy. Pleasing personality andappearance. Ability to stand for longperiods of time. Must be able to handlepressures of long lines and perpetual activities.

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