Front DeskPatient Care Coordinator

We are looking to hire a Front Desk/ Patient Care Coordinator who is excited about a fun and rewarding career in the Pediatric Dental field. This position will support our three Southwest Missouri offices in Springfield Nixa and Republic. Monday-Friday 8am to 5pm.

WHO WE ARE:

At Expedition Pediatric Dentistry & Orthodontics our dual specialty integrated care model positions us as a leader in both pediatric dentistry and orthodontics. We offer a distinctive blend of personalized care a child-friendly environment and advanced treatment options tailored specifically for young patients. With three locations across Southwest Missouri we prioritize creating a welcoming and comforting atmosphere featuring vibrant decor interactive play areas and staff trained in child psychology to alleviate dental anxieties.

Visit our website: to learn more

WHO WE ARE LOOKING FOR:

• Proven experience in a customer service or administrative role preferably in a healthcare setting.

• Strong communication and interpersonal skills.

• Knowledge of dental terminology procedures and insurance processes is beneficial.

• Ability to multitask stay organized and work in a fast-paced environment.
  

RESPONSIBILITIES:

• Greet and welcome patients in a friendly and professional manner.

• Answer phone calls emails and inquiries promptly addressing patient concerns and questions.

• Schedule and confirm patient appointments efficiently considering dentist availability and treatment requirements.

• Coordinate and manage the dental appointment calendar to optimize the daily schedule.

• Verify and update patient insurance information.

• Collect and process payments for services rendered.

• Provide patients with information on treatment costs insurance coverage and payment options.

• Collaborate with dental staff to coordinate patient care and address any scheduling conflicts.

• Maintain a clean and organized reception area.

• Address patient concerns and complaints professionally and promptly.

• Collaborate with the dental team to find solutions to patient issues.

We offer a fun and fast-paced work environment with flexible work hours competitive salaries and excellent benefits packages. New grads welcome!

Expedition participates in E-Verify

We are an Equal Opportunity Employer and do not discriminate based on race color religion sex age national origin disability veteran status or any other protected characteristic.