Front Desk Supervisor

We believe the first hello and the last goodbye are the most powerful moments of any guest stayand that starts with you. Our hotel is more than a place to sleep; its where memories are made travel stress is eased and warm welcomes become loyal returns. Were looking for a Front Desk Supervisor whos ready to lead with confidence bring energy to the lobby and turn great service into unforgettable experiences.

• Be the go-to leader for our front desk teamsupporting coaching and encouraging every shift

• Greet guests with genuine warmth confidence and enthusiasm

• Handle check-ins check-outs reservations and all the questions in between

• Jump in when the line gets long or a guest needs a little extra TLC

• Resolve guest concerns with empathy speed and a weve got this attitude

• Ensure each shift runs smoothly and every guest leaves smiling

• Collaborate with housekeeping maintenance and other departments to keep the guest experience seamless

• Maintain a clean organized and welcoming front desk area that reflects the pride we have in our property

• Youve got at least 12 years of front desk or guest service experiencebonus points for hotel experience!

• Leadership skills that inspire others to deliver their best

• A people person through and throughyou love helping guests and supporting your team

• Detail-oriented organized and cool under pressure (even when five guests walk in at once!)

• Able to handle basic tech and hotel software systems with ease

• Available to work flexible shifts including weekends evenings and holidays

• A positive attitude that lifts others upespecially on busy days!

• A supportive team that treats each other like family

• Opportunities to grow your hospitality career and develop leadership skills

• Monthly recognition and appreciation events (yes we celebrate YOU!)

• Employee discounts for travel perks and more

• Competitive pay shift flexibility and advancement potential

This isnt just a jobits your next step in a career filled with excitement guest stories and growth. If youre ready to bring your personality professionalism and passion for people to the front desk we want to meet you!

Apply today and lets make every check-in a moment to remember.

A&R Group provides equal employment opportunities to all employees and applicants for employment without regard to race color ancestry national origin gender sexual orientation marital status religion age disability gender identity results of genetic testing or service in the military. Equal employment opportunity applies to all terms and conditions of employment including hiring placement promotion termination layoff recall transfer leave of absence compensation and training.

To ensure equal employment opportunities to qualified individuals with a disability A&R Group will make reasonable accommodations for the known disability of an otherwise qualified individual unless undue hardship on the operation of the business would result. Employees who may require a reasonable accommodation should contact the Human Resources Department to begin the ADA interactive process.

The selected candidate will be required to sign a non-disclosure agreement.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required for the job.

• Previous experience in hospitality Great! If not a positive attitude and willingness to learn go a long way.

• Youre organized punctual and can juggle multiple tasks without breaking a sweat.

• Youre a strong communicator who knows how to make guests feel heard valued and welcomed.

• Youve got a can-do attitude and love solving problems before they even become problems.

• You thrive in a fast-paced ever-changing environment where every day is a little different.

• Flexible scheduling No problemyoure ready for mornings evenings weekends and anything in between.

• You love creating guest experiences that feel personal warm and unforgettable.

• Youre sharp speedy and focusedeven when the lobbys buzzing.

• You dont mind staying activelots of walking bending and standing doesnt bother you.

• Dependable respectful and professionalyou take pride in your work.

• Youre a quick study and a go-getter whos always willing to jump in and help.

• Team player to the core but confident enough to take the lead when needed.

• Youll be on your feet and in motion for most of your shiftits great if you like staying active!

• Lifting up to 25 lbs. Yep thatll happenthink luggage boxes of supplies etc.

• Expect plenty of movement: reaching bending typing walkingconsider it a workday workout.

• Sometimes youll need to push or pull carts packages or equipment (dont worryyour teams got your back).

• Basic math skills will come in handy when handling payments reports or balancing the books.