Front Desk Supervisor Medical Office No weekends!

EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision advance eye care and improve lives. Based in St. Louis Missouri over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets providing services that span the eye care continuum. For more information visit.

Patient Coordinator Supervisor

A Patient CoordinatorSupervisoris trained to act as the first point of contact for our patients where they set the tone for the patients visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

Essential Duties and Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude greet patients promptly with a smile and thank them when they leave

• Answer phones (both external and internal); assure prompt courteous serviceat all times

• Practice urgency at all timeswith patients time as well as doctors time and schedule

• Manage patient flow in the office

• Knowledge of common fees charged for common visitsand collect correct payments

• Complete daily reconciliations / close day / countdown cash drawer

• General office duties and cleaning to be assigned by manager

• Make weekly schedules forPatient Coordinator team members

• Communicate with Doctors and teams about patient scheduling issues

• Train new team members andensurecurrent team members are trained on all current and new protocols

• Point person for Patient Coordinator team members when manager is out of office or unavailable

• Assistmanager in handling patient concerns and complaints

• Assistmanager with other duties as they arise

Other Skills and Abilities

• Reliable transportation that would allow employee to go to multiple work locations with minimal notice

• Desire to gain industry knowledge and training

• Demonstrates initiative in accomplishing practice goals

• Ability to grow adapt and accept change

• Consistently creating a positive work environment by being team-oriented and patient-focused

• Commitment to work over40 hoursto meet the needs of the business

• Ability to interact with all levels of employees in a courteous professional mannerat all times

Requirements

• Highschool diploma or general education degree (GED)required

• One-year related experience and/or training; or equivalent combination of education and experience

• Favorable result on background checkrequired
• Must be able to provide proof of identity and right to work in the United States

Perks:

• Full Benefits Package - Medical Vision Dental and Life Insurance
• 401k Employer Matching
• Paid Time Off and Paid Holidays
• Paid Maternity Leave
• Optical Education Reimbursement
• Competitive Base Pay

If you need assistance with this application please contact .Please do not contact the office directly only resumessubmittedthrough this website will be considered.

EyeCarePartners is an equal opportunity/affirmative action employer. All applicants will be considered foremploymentwithout attention to race color religion sex sexual orientation gender identity national originveteranor disability status.