Front Desk Receptionist

Its fun to work in a company where people truly BELIEVE in what theyre doing!

Were committed to bringing passion and customer focus to the business.

Amazing smiles start right at the front door! As our Front Desk Receptionist you are the face of our practice and the spark behind our patient experience. Partnering closely with our doctors clinical assistants and leadership team youll set a welcoming vibe keep practice flow running smoothly and ensure every patient leaves happier than when they arrived. If you bring positive energy love making real connections and thrive in a supportive team-first environment we would love to meet you!

What Youll Do (Your Impact)

• Deliver 5-Star Customer Service: Greet patients with a warm smile answer calls and make everyone feel right at home from the moment they walk in.

• Keep Schedule & Operations Moving: Manage seamless patient scheduling and appointment confirmations to ensure our doctors and clinical team can maximize patient care time.

• Manage Patient Accounts & Records: Maintain accurate dental health records handle insurance eligibility checks and keep patient accounts up to date.

• Support Practice Excellence: Pitch in with light general housekeeping and help monitor office stock levels so the team always has what it needs to succeed.

What Were Looking For

• A Kind Positive Presence: Genuinely friendly respectful and passionate about helping people transform their smiles.

• Strong Communicator: Clear warm verbal and written communication skills (bilingual Spanish skills are a great plus but all great communicators are encouraged to apply!).

• Master Multitasker: Highly organized detail-oriented and skilled at managing time effectively in a fast-paced environment.

• Team Player & Problem Solver: Resourceful open to growth and constructive feedback and proactive in anticipating doctor team and patient needs.

Qualifications

• High School Diploma or equivalent.

• 2 years of administrative or customer-facing office experience preferred.

• Comfortable with basic computer navigation and digital recordkeeping.

Why Youll Love Working With Us (Total Rewards)

We believe in taking care of the people who take care of our patients. When you join Burr Orthodontics youre joining a winning culture that encourages growth celebrates teamwork and genuinely wants to see you succeed.

• Support You Professionally: Competitive pay clear career growth pathways and a talented motivated team that supports one another every day.

• Support Your Health & Well-being: Flexible healthcare and insurance plans an Employee Assistance Program (EAP) and complimentary orthodontic treatment for you and your family!

• Work-Life Balance: Generous paid time off (PTO) and paid holiday pay so you can rest and recharge.

• Plan for Your Future: Industry-leading 401(k) retirement plan with company matching contributions.