Front Desk Receptionist
Job Location:
Boston, MA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
About Us
AirSculpt is a next-generation body contouring treatment designed to optimize both comfort and precision available exclusively at AirSculpt offices. This minimally invasive procedure removes unwanted fat tightens skin and can transfer fat to enhance other areas sculpting targeted areas of the body with precise results and minimal downtime. More than 75000 cases have been performed in AirSculpts 30 premium locations throughout the United States and Canada.
Overview
The Front Desk Receptionist (Patient Concierge) is a key link in our relationships with new consultations/patients and must have the ability to connect with people on a professional and friendly level to instill trust and confidence. The main objective of this role is to ensure that all patients and prospective patients receive top quality attention and care in the interactions they have with the practice. The Front Desk Receptionist (Patient Concierge) will partner closely with all staff members to achieve operational goals. This is a full-time position that requires open availability including Saturdays.
Main responsibilities include but are not limited to:
- Welcome patients to the practice; answer the phone promptly and professionally
- Manage the clinic schedule and patient appointments; ensure the check-in process is handled in accordance with company policy
- Create maintain and file medical records
- Ensure that the practice and working areas are clean and stocked; inform management when stock is low
- Maintain a positive attitude and contribute toward a quality work environment
- Assist in all areas of daily operation as requested by the Practice Manager
- Other tasks as assigned by management
Desired Job Qualifications
- At least 1 year experience in front desk or administrative support interfacing with clients patients or vendors
- Experience with scheduling tools (i.e. My Aesthetics Pro)
- Experience with patient charts and/or managing a complex filing system
- Experience managing a high volume of calls to include directing calls taking messages and prioritizing incoming calls while juggling incoming patients/vendors and/or other tasks
- Professional demeanor and presentation
- Excellent communication skills both verbal and written
- Strong computer skills with proficiency in G-Suite for Email Calendar Sheets and Docs
- Impeccable organizational skills
- Demonstrated experience in caring for customers/patients preferably within a healthcare or service setting
- Ability to self-motivate while being a team player
- Full-time and weekend availability (Saturday and Sunday)
- Bilingual preferred (English/Spanish)
Physical Demands:
- Must be able to sit or stand intermittently for the duration of a shift (8-12 hours)
- Push/pull/lift up to 25 pounds
- Insurance: Competitive choices for health dental and vision coverage; 1x base salary in life insurance plus Short-Term and Long-Term Disability
- Retirement Plan: 401(k) & Roth IRA
- Paid Time Off: vacation and sick days as well as company holidays
Compensation: $18-20/hr based on experience. This role is also eligible for a monthly bonus incentive (up to $500) as well as the benefits shown above.
Full compensation packages are based on candidate experience and relevant licenses or certifications.
AirSculpt provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
AirSculpt participates in E-Verify to confirm the identity and employment eligibility of all new hires. Click the following link for more information:E-Verify Participation Poster
Required Experience:
Junior IC
About Company
Transform your body with AirSculpt®, a body contouring technique for fat removal, fat transfer, skin tightening, and more, with precision and minimal downtime.
