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Front Desk- Patient Services Representative

K&R Staffing HR Consulting LLC

Job Location:

Mobile, AL - USA

Monthly Salary: Not provided by the employer

Posted: 24 May 2026 (30+ days ago)

Application Deadline: 21 August 2026

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Job Title: Front Desk Patient Services Representative

Medical Supply & Equipment Company

We are seeking a friendly professional and customer-focused Front Desk Patient Services Representative to join a well established medical supply company. This role is ideal for someone who enjoys helping people providing excellent customer service and working in a fast-paced healthcare retail environment.

The right candidate will be comfortable assisting walk-in patients/customers recommending products based on customer needs handling insurance verification answering phones and supporting daily front office operations.

Greet and assist incoming customers patients and visitors in a professional manner

Help customers select appropriate medical supply products based on needs

Process retail purchases and customer transactions

Verify insurance benefits and eligibility for medical equipment/supplies

Answer incoming calls and assist with product questions or order inquiries

Maintain accurate customer records and documentation

Coordinate with internal staff regarding orders inventory and patient needs

Keep front desk and showroom area clean organized and welcoming

Provide exceptional customer service at all times

Requirements

Previous front desk retail customer service or medical office experience preferred

Experience with insurance verification is a plus

Strong communication and interpersonal skills

Comfortable speaking with patients/customers in person and by phone

Basic computer skills and ability to learn internal systems

Detail-oriented and dependable

Professional appearance and positive attitude

Preferred Backgrounds:

Medical receptionist
Retail sales associate
Customer service representative
Front desk coordinator
Pharmacy technician
Medical office assistant

Benefits

Stable company with growth opportunity

Meaningful work helping patients get needed products

Team-oriented environment

Full-time opportunity

Benefits package- health dental vision

401k

Required Skills:

Previous front desk retail customer service or medical office experience preferred Experience with insurance verification is a plus Strong communication and interpersonal skills Comfortable speaking with patients/customers in person and by phone Basic computer skills and ability to learn internal systems Detail-oriented and dependable Professional appearance and positive attitude

Required Education:

High School Diploma

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