Front Desk- Part Time 3pm-11pm

Guest Service Representatives are often the first in-person contact for hotel guests and support guests realized and unrealized needs throughout the hospitality experience. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations execute brand service standards resolve challenges and maintain excellent communication with guests peers and supervisors.

About Us

As a leader in the hospitality industry Schahet Hotels has built a reputation based on exceptional culture and superior service. We have earned the title of Best Places to Work the past 3 years (21 22 23) and are excited to expand our team as we continue to grow! While a large organization we believe culture is the forefront of our business. We refer to our shared values as RISE: Respect Integrity Service and Excitement. We believe that when our team members are happy everyone benefits!

Benefits

• Insurance
• Medical
• Dental
• Vision
• VPS
• Employee Discount
• Employee Assistance Program
• 401K w/ Match
• Life Insurance

• Greet guests and perform check-in/out procedures in a friendly professional and courteous manner
• Follow all cash and credit card procedures required by Schahetand brand standard
• Answer questions and give directions
• Answers phones and make reservations
• Update housekeeping room status
• Respond promptly to any guests inquiries or complaints and offer alternate solutions if guest demand cannot be met

Qualifications

• One year of hospitality experience required
• Customer service experience required
• Experience handling cash and credit card procedures
• Attention to detail
• Organization skills
• Ability and flexibility to work various shifts including evenings weekends and holidays

EEO Statement

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.