Enter a job title or keyword
Front Desk
Job Location:
Job Location:
Jacksonville, FL - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
13 July 2026 (30+ days ago)
Posted:
Application Deadline:
10 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
We are seeking a professional and organized Front Desk/Customer Service Representative to join our team. This role is vital in providing exceptional customer support supporting office operations and ensuring smooth daily functions. The ideal candidate will possess strong communication skills proficiency with office management tools and the ability to handle multiple tasks efficiently in a fast-paced environment.
Duties
- Greet visitors and clients in a courteous and professional manner at the front desk
- Manage multi-line phone systems screen calls and direct inquiries appropriately
- Handle data entry filing and maintain accurate records
- Assist with appointment scheduling calendar management and office organization
- Provide excellent customer service by addressing inquiries and resolving issues promptly
- Perform administrative tasks such as proofreading documents managing correspondence and supporting office management activities
- Maintain a tidy reception area and ensure all office supplies are stocked
- Support additional administrative duties including typing document preparation and supporting personal assistant tasks
- Insurance and benefit verification
Qualifications
- Proven experience in office management clerical work or customer service roles
- Strong computer literacy with proficiency in Microsoft Office Suite (Word Excel Outlook) and data entry skills
- Excellent phone etiquette with experience managing multi-line phone systems
- Strong organizational skills with the ability to prioritize tasks effectively
- Attention to detail for document accuracy
- Ability to handle confidential information discreetly
- Previous experience as a medical receptionist is advantageous
- Demonstrated time management skills with the ability to multitask efficiently in a busy environment
- AthenaOne EHR experience a plus
- Orthopedic experience a plus
This position offers an engaging work environment where professionalism and customer satisfaction are prioritized. The successful candidate will be an integral part of our team dedicated to providing outstanding service while supporting daily office operations.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
About Company
North Florida’s largest and most trusted name in surgical care. Whether you’re a physician looking for resources and support or a patient looking for exceptional surgical care, North Florida Surgeons connects you with a trusted network and the tools you need to focus on what matters m ... View more
