Stratton Amenities is seeking a reliable and professional Front Desk Concierge to support a luxury residential community. This role is responsible for maintaining a strong lobby presence managing resident and guest interactions and ensuring smooth front desk operations during assigned shifts.
Key Responsibilities
Maintain a professional welcoming lobby presence at all times
Greet residents and guests manage visitor access and announce arrivals
Answer and route phone calls with proper etiquette
Handle packages deliveries and key control according to property procedures
Monitor building access and follow security protocols
Assist residents with requests reservations and general inquiries
Maintain accurate logs and reports for incidents visitors and deliveries
Coordinate with property management and escalate issues when needed
Ensure the front desk and lobby remain clean organized and presentable
Qualifications
Prior concierge front desk hospitality or customer service experience preferred
Strong communication and interpersonal skills
Professional appearance and demeanor
Reliable punctual and able to work independently
Comfortable handling multiple tasks in a fast-paced environment
Basic computer proficiency and ability to learn property systems
Requirements
Must be available to work weekends consistently
Must be able to stand or sit for extended periods
Must pass a background check
Compensation
Competitive hourly rate based on experience
Equal Opportunity Employer
Stratton Amenities is an equal opportunity employer and considers all qualified applicants without regard to protected characteristics.
Required Skills:
Concierge Front Desk
Required Education:
High school diploma or equivalent requiredAdditional coursework or training in hospitality or customer service preferred
Front Desk Concierge (Part-Time)Position OverviewStratton Amenities is seeking a reliable and professional Front Desk Concierge to support a luxury residential community. This role is responsible for maintaining a strong lobby presence managing resident and guest interactions and ensuring smooth fr...
Front Desk Concierge (Part-Time)
Position Overview
Stratton Amenities is seeking a reliable and professional Front Desk Concierge to support a luxury residential community. This role is responsible for maintaining a strong lobby presence managing resident and guest interactions and ensuring smooth front desk operations during assigned shifts.
Key Responsibilities
Maintain a professional welcoming lobby presence at all times
Greet residents and guests manage visitor access and announce arrivals
Answer and route phone calls with proper etiquette
Handle packages deliveries and key control according to property procedures
Monitor building access and follow security protocols
Assist residents with requests reservations and general inquiries
Maintain accurate logs and reports for incidents visitors and deliveries
Coordinate with property management and escalate issues when needed
Ensure the front desk and lobby remain clean organized and presentable
Qualifications
Prior concierge front desk hospitality or customer service experience preferred
Strong communication and interpersonal skills
Professional appearance and demeanor
Reliable punctual and able to work independently
Comfortable handling multiple tasks in a fast-paced environment
Basic computer proficiency and ability to learn property systems
Requirements
Must be available to work weekends consistently
Must be able to stand or sit for extended periods
Must pass a background check
Compensation
Competitive hourly rate based on experience
Equal Opportunity Employer
Stratton Amenities is an equal opportunity employer and considers all qualified applicants without regard to protected characteristics.
Required Skills:
Concierge Front Desk
Required Education:
High school diploma or equivalent requiredAdditional coursework or training in hospitality or customer service preferred