Stratton Amenities provides front desk concierge and hospitality staffing for luxury residential communities. Our teams are trained to deliver consistent professional service and maintain a strong lobby presence at all times.
Position Summary
The Front Desk Associate is responsible for managing the front desk operations of a residential community while delivering a polished hospitality-driven experience. This role requires strong communication attention to detail and the ability to maintain professionalism in a fast-paced environment.
Key Responsibilities
Greet residents and guests promptly with a professional and welcoming demeanor
Manage building access visitor logs and resident notifications
Answer and direct incoming calls in a clear and courteous manner
Accept and log packages deliveries and service requests accurately
Maintain a clean organized and controlled front desk area
Monitor lobby activity and report any concerns or incidents appropriately
Follow property-specific procedures and Stratton service standards at all times
Coordinate with property management and on-site staff as needed
Qualifications
Prior front desk concierge hospitality or customer service experience preferred
Strong communication and interpersonal skills
Professional appearance and demeanor
Reliable punctual and detail-oriented
Comfortable using computers phones and basic systems
Ability to remain composed and attentive throughout the shift
Schedule
Flexible scheduling based on property needs
Day evening and overnight shifts available
Full-time and part-time positions offered
Compensation
Competitive hourly pay based on experience and schedule
Opportunities for growth into lead or full-time site roles
Work Environment
Indoor customer-facing role within a residential community
Requires standing walking and maintaining an active lobby presence
Equal Opportunity Employer
Stratton Amenities is an equal opportunity employer.
Required Skills:
Concierge Front Desk
Required Education:
High school diploma or equivalent requiredAdditional coursework or training in hospitality or customer service preferred
Front Desk AssociateAustin TexasFull-Time and Part-Time Opportunities AvailableCompany OverviewStratton Amenities provides front desk concierge and hospitality staffing for luxury residential communities. Our teams are trained to deliver consistent professional service and maintain a strong lobby pr...
Front Desk Associate
Austin Texas
Full-Time and Part-Time Opportunities Available
Company Overview
Stratton Amenities provides front desk concierge and hospitality staffing for luxury residential communities. Our teams are trained to deliver consistent professional service and maintain a strong lobby presence at all times.
Position Summary
The Front Desk Associate is responsible for managing the front desk operations of a residential community while delivering a polished hospitality-driven experience. This role requires strong communication attention to detail and the ability to maintain professionalism in a fast-paced environment.
Key Responsibilities
Greet residents and guests promptly with a professional and welcoming demeanor
Manage building access visitor logs and resident notifications
Answer and direct incoming calls in a clear and courteous manner
Accept and log packages deliveries and service requests accurately
Maintain a clean organized and controlled front desk area
Monitor lobby activity and report any concerns or incidents appropriately
Follow property-specific procedures and Stratton service standards at all times
Coordinate with property management and on-site staff as needed
Qualifications
Prior front desk concierge hospitality or customer service experience preferred
Strong communication and interpersonal skills
Professional appearance and demeanor
Reliable punctual and detail-oriented
Comfortable using computers phones and basic systems
Ability to remain composed and attentive throughout the shift
Schedule
Flexible scheduling based on property needs
Day evening and overnight shifts available
Full-time and part-time positions offered
Compensation
Competitive hourly pay based on experience and schedule
Opportunities for growth into lead or full-time site roles
Work Environment
Indoor customer-facing role within a residential community
Requires standing walking and maintaining an active lobby presence
Equal Opportunity Employer
Stratton Amenities is an equal opportunity employer.
Required Skills:
Concierge Front Desk
Required Education:
High school diploma or equivalent requiredAdditional coursework or training in hospitality or customer service preferred
Job Location:
Monthly Salary:
Posted on:
Vacancies:
