Front Desk Clerk

Do you want to work for a company that inspires your best and moves you forward Hilton Grand Vacations has a place for you. We will help you reach your goals and build your future. Our Team Members are the HEART of what we do. It is their talent and dedication to our brand that has fueled the success of Hilton Grand Vacations!

We are looking for a Front Desk Clerk to join our team at Cibola Vista Resort and Spa in Peoria this position you will ensure every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations this is an outstanding opportunity for you.

Heres why you will love It here:

• Day 1 Benefit Eligibility: Excellent health care options including medical dental and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

What will I be doing

• Greets guests and owners on arrival.
• Check in/out guests.
• Generates folio and collects payments.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
• Answering phones and directing calls.
• Other duties as assigned.

What are we looking for:

• Proficient English language
• Ability to effectively manage multiple responsibilities while prioritizing tasks to meet organizational goals and business needs.
• 6 months Customer Service Experience.
• Open and flexible availability including weekends and holidays.
• Able to stand for prolonged periods of time

Preferred but not required:

• Front Desk/Guest Services Agent
• Cash/credit card transactions
• Resort Hospitality or related industry

Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What will I be doing

• Greets guests and owners on arrival.
• Check in/out guests.
• Generates folio and collects payments.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
• Answering phones and directing calls.
• Other duties as assigned.

What are we looking for:

• Proficient English language
• Ability to effectively manage multiple responsibilities while prioritizing tasks to meet organizational goals and business needs.
• 6 months Customer Service Experience.
• Open and flexible availability including weekends and holidays.
• Able to stand for prolonged periods of time

Preferred but not required:

• Front Desk/Guest Services Agent
• Cash/credit card transactions
• Resort Hospitality or related industry