Front Desk Clerk

Do you enjoy helping guests and owners make memories of a lifetime At Hilton Grand Vacations our goal is to make someones day every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect.

We are looking for a Full Time Front Desk Clerk to join our team at Grande Villas a Hilton Vacation Club. Dont miss out the chance to work in a wonderful environment! As our Front Desk Clerk you will ensure every interaction with an owner or guest is a positive and memorable experience from the time they arrive on the property until they depart.

Extraordinary People Exceptional Benefits:

• Day 1 Health Benefits Eligibility: Excellent health care options including medical dental and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

Main Responsibilities:

• Check in and out Owners and Guests
• Respond to guests requests.
• Assists guests with reservations or change.
• Generates invoices and collects payments.
• Maintains safety deposit boxes.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Work as a team with co-workers to complete check lists and daily duties.
• Prepares and consistently restocks the front desk with supplies.
• Other duties as requested by your leader.

What are we looking for:

• Prior customer service and cash handling experience preferred.
• High School Graduate or equivalent experience.
• A professional demeanor.
• Proficient English language both verbally and in writing.
• Ability to multi-task responsibilities and prioritize.
• Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands.

Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweeks Top 100 Most Loved Workplaces list consecutively in 2021 and 2022 awarded two sought-after Stevie Awards in The 20th Annual American Business Awards including a Gold Stevie for Company of the Year Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list ranking first in the hotel and travel industry on Dave Thomas Foundations Best Adoption-Friendly Workplaces list and becoming a Great Place to Work certified company in 2022.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

• Check in and out Owners and Guests
• Respond to guests requests.
• Assists guests with reservations or change.
• Generates invoices and collects payments.
• Maintains safety deposit boxes.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Work as a team with co-workers to complete check lists and daily duties.
• Prepares and consistently restocks the front desk with supplies.
• Other duties as requested by your leader.

• Prior customer service and cash handling experience preferred.
• High School Graduate or equivalent experience.
• A professional demeanor.
• Proficient English language both verbally and in writing.
• Ability to multi-task responsibilities and prioritize.
• Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.