Front Desk Clerk
Job Location:
Jackson County, NC - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Work for a winning team that now offers Day One Benefits Daily Pay and unmatched perks. Dont miss out on this fantastic opportunity to work with a successful and growing company. Apply now and be part of our journey to success.
At Hilton Grand Vacations our goal is to make someones day every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect.
We are looking for a Front Desk Clerk to join our team! In this position you will ensure every interaction with an owner or guest is a positive and memorable experience from the time they arrive on the property until they depart.
Schedule details: This position is typically from 2pm - 10 pm but requires flexibility for morning shifts Holidays and weekends
Extraordinary People Exceptional Benefits:
- Day 1 Health Benefits Eligibility: Excellent health care options including medical dental and vision
- Recognition Programs and Rewards
- Travel Discounts Program
- Outstanding Paid Vacation Program and Paid Sick Days
- Employee Assistance Program that supports your physical and mental wellbeing
- 401(k) program with company match
- Tuition reimbursement programs
- Employee Stock purchase program
- Numerous learning and advancement opportunities
- And more!
What will I be doing:
- Greets guests and owners on arrival.
- Check in/out guests.
- Generates folio and collects payments.
- Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
- Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
- Answering phones and directing calls.
- Other duties as assigned.
What are we looking for:
- Previous customer service experience.
- Cash handling experience preferred.
- A professional demeanor.
- Basic computer skills.
- Proficient English language both verbally and in writing.
- Ability to multi-task responsibilities and prioritize.
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweeks Americas Greatest Workplaces for Parents & Families. Over the past 30 years the highest honor weve received is the continued loyalty of our Owners Members and Guests. Weve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts call centers and corporate offices.
*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Responsibilities
What will I be doing:
- Greets guests and owners on arrival.
- Check in/out guests.
- Generates folio and collects payments.
- Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
- Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
- Answering phones and directing calls.
- Other duties as assigned.
Qualifications
What are we looking for:
- Previous customer service experience.
- Cash handling experience preferred.
- A professional demeanor.
- Basic computer skills.
- Proficient English language both verbally and in writing.
- Ability to multi-task responsibilities and prioritize.
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweeks Americas Greatest Workplaces for Parents & Families. Over the past 30 years the highest honor weve received is the continued loyalty of our Owners Members and Guests. Weve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts call centers and corporate offices.
About Company
Hilton Grand Vacations offers career opportunities with great benefits, like highly discounted hotel stays. Learn more.
