Front Desk Clerk Full time

Dont miss out on this fantastic opportunity to work with a successful and growing company. Apply now and be part of our journey to success.

At Hilton Grand Vacations our goal is to make someones day every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Join a company where helping people get away helps you get ahead and see just how far you can go. At HGV we will help you reach your goals and build your future!

We are looking for a Front Desk Clerk at Cancun Resort Las this role you will ensure every interaction with an owner or guest is a positive and memorable experience from arriving on the property until departing.

• Day 1 Health Benefits Eligibility: Excellent health care options including medical dental and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

• Check-in and out Owners and Guest
• Respond to guests requests.
• Assists guests with reservations or changes.
• Generates invoices and collects payments.
• Maintains safety deposit boxes.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Work as a team with co-workers to complete checklists and daily duties.
• Prepares and consistently restocks the front desk with supplies.
• Other duties as requested by your leader.

• Prior customer service experience.
• A professional demeanor.
• Proficient in the English language both verbally and in writing.
• Ability to multi-task responsibilities and prioritize.
• Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands.

• Previous Front Desk Clerk experience.
• Processing Credit/Debit card transactions

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

• Check-in and out Owners and Guest
• Respond to guests requests.
• Assists guests with reservations or changes.
• Generates invoices and collects payments.
• Maintains safety deposit boxes.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Work as a team with co-workers to complete checklists and daily duties.
• Prepares and consistently restocks the front desk with supplies.
• Other duties as requested by your leader.

• Prior customer service experience.
• A professional demeanor.
• Proficient in the English language both verbally and in writing.
• Ability to multi-task responsibilities and prioritize.
• Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands.

• Previous Front Desk Clerk experience.
• Processing Credit/Debit card transactions