Front Desk Clerk 2nd shift

At Blue Ridge Village we are looking for a Full Time Front Desk Clerk to join our team! If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations this is an outstanding opportunity for this position you will ensure every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.

Heres why you will love It here:

• Day 1 Benefit Eligibility: Excellent health care options including medical dental and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities and more

Schedule Shift is 2:30pm to 11pm.

As a Front Desk Clerk you will be:

• Greeting guests and owners on arrival.
• Checking in/out guests.
• Generating folios and collecting payments.
• Receiving housekeeping and maintenance requests or work orders and contacting appropriate departmental personnel.
• Preparing and consistently restocking the front desk with supplies including preparing arrival packets. and area information.
• Answering phones and directing calls.
• Performing other duties as assigned by your leader.

What are we looking for

• Proficient English language skills.
• Knowledge of Microsoft Office 365
• Ability to multi-task responsibilities and prioritize duties to meet organizational goals.
• 6 months of Customer Service Experience.
• Open and flexible availability including weekends and holidays.

Preferred but not required

• Experience as a Front Desk/Guest Services Agent.
• Experience handling credit card transactions.
• Background in Resort Hospitality or related industries.

Hilton Grand Vacations is committed to putting people first. Thats why our benefits plan starts when you do. But thats just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team.

Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.