The Lake Club located in Bradenton FL is pleased to announce an excellent career opportunity for a Front Desk Attendant (Concierge)! The Lake Club is seeking a friendly professional and service-oriented Concierge to join our team. The Concierge serves as one of the primary points of contact for residents guests and vendors providing exceptional customer service while supporting daily community operations in a luxury residential setting.
The ideal candidate is highly organized detail-oriented technologically proficient and enjoys building positive relationships with residents while working in a fast-paced part ofâTroon youll contribute to a global leader in golf and community management.
Pay: $19.00 per hour
Essential Duties:
Greet residents guests prospective homeowners and vendors in a professional and welcoming manner.
Serve as a primary information resource for residents regardingcommunity amenities events policies and services.
Answer screen and direct incoming telephone calls emails and resident inquiries in a timelyand professional manner.
Assistresidents with amenity reservations dining reservations event registrations and general clubhouse inquiries.
Monitor and manage resident access requests visitor information and guest lists utilizingcommunity software systems.
Assistwith community communications and special eventsas assigned.
Maintain concierge work areas informational displays brochures and community materials in a clean and organized manner.
Assistresidents with questions concerns and service requests while identifying appropriate solutionsor directing matters to the appropriate department.
Communicate effectively with all departments to ensure seamless resident service and operational efficiency.
Maintain confidentiality regarding resident homeowner and community information.
Perform general administrative tasks including data entry filing document preparation and maintaining accuraterecords.
Promote a positive and professional image of The Lake Club at all times.
Incorporate safe work practices in all job duties.
Maintain regular and reliable attendance.
Perform other duties as assigned.
Education/Experience:
High school diploma or GED required. Previouscustomer service hospitality administrative concierge country club HOA or residential community experience preferred.
A minimum of one (1) year of experience in customer service hospitality administrative support or a related field is preferred.
Physical Demands:
Frequently stands walks talks and hears. Regularly useshands reaches with arms and hands.
Occasionally sits stoops kneels crouches or crawls.
Regularly lifts up to 10 pounds and occasionally lifts up to 25 pounds.
Environment/Noise:
Professional office and clubhouse environment. Noise levels are generally moderate.
Certificates/Licenses:
None Required
Job Knowledge Skill and Ability Preferences:
Exceptional customer service and interpersonal skills.
Strong verbal and written communication skills.
Proficiencywith Microsoft Office applications email and internet-based software.
Ability to learn and effectively utilizecommunity management and reservation software systems.
Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced environment.
Ability to maintainconfidentiality and exercise sound judgment.
Ability to work independently while also functioning effectively as part of a team.
Ability to interact professionally and courteously with residents guests vendors and fellow team members.
Flexibility to work evenings weekends and holidays as operational needs require.
Ability to read write and speak English may be required to perform the duties of this position.
This job description is not intended to be an exhaustive list of all duties responsibilities or qualifications associated with this position. Duties may be modified or assigned at any time based on business needs.
About Troon
Founded in 1990 and headquartered in Scottsdale AZ Troon is the worlds largest professional club management company that specializes in services in golf hospitality and residential communities.âWith more than 900 locations in 45 states and 27 countries Troon is a leading employer in hospitality.âGuided by values that emphasize being infectiously energetic consciously kind and humbly prosperousâTroon offers professionals the opportunity to grow and succeed within a globally respected organization.âLearn more atâ.â
Required Experience:
IC
The Lake Club located in Bradenton FL is pleased to announce an excellent career opportunity for a Front Desk Attendant (Concierge)! The Lake Club is seeking a friendly professional and service-oriented Concierge to join our team. The Concierge serves as one of the primary points of contact for resi...
The Lake Club located in Bradenton FL is pleased to announce an excellent career opportunity for a Front Desk Attendant (Concierge)! The Lake Club is seeking a friendly professional and service-oriented Concierge to join our team. The Concierge serves as one of the primary points of contact for residents guests and vendors providing exceptional customer service while supporting daily community operations in a luxury residential setting.
The ideal candidate is highly organized detail-oriented technologically proficient and enjoys building positive relationships with residents while working in a fast-paced part ofâTroon youll contribute to a global leader in golf and community management.
Pay: $19.00 per hour
Essential Duties:
Greet residents guests prospective homeowners and vendors in a professional and welcoming manner.
Serve as a primary information resource for residents regardingcommunity amenities events policies and services.
Answer screen and direct incoming telephone calls emails and resident inquiries in a timelyand professional manner.
Assistresidents with amenity reservations dining reservations event registrations and general clubhouse inquiries.
Monitor and manage resident access requests visitor information and guest lists utilizingcommunity software systems.
Assistwith community communications and special eventsas assigned.
Maintain concierge work areas informational displays brochures and community materials in a clean and organized manner.
Assistresidents with questions concerns and service requests while identifying appropriate solutionsor directing matters to the appropriate department.
Communicate effectively with all departments to ensure seamless resident service and operational efficiency.
Maintain confidentiality regarding resident homeowner and community information.
Perform general administrative tasks including data entry filing document preparation and maintaining accuraterecords.
Promote a positive and professional image of The Lake Club at all times.
Incorporate safe work practices in all job duties.
Maintain regular and reliable attendance.
Perform other duties as assigned.
Education/Experience:
High school diploma or GED required. Previouscustomer service hospitality administrative concierge country club HOA or residential community experience preferred.
A minimum of one (1) year of experience in customer service hospitality administrative support or a related field is preferred.
Physical Demands:
Frequently stands walks talks and hears. Regularly useshands reaches with arms and hands.
Occasionally sits stoops kneels crouches or crawls.
Regularly lifts up to 10 pounds and occasionally lifts up to 25 pounds.
Environment/Noise:
Professional office and clubhouse environment. Noise levels are generally moderate.
Certificates/Licenses:
None Required
Job Knowledge Skill and Ability Preferences:
Exceptional customer service and interpersonal skills.
Strong verbal and written communication skills.
Proficiencywith Microsoft Office applications email and internet-based software.
Ability to learn and effectively utilizecommunity management and reservation software systems.
Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced environment.
Ability to maintainconfidentiality and exercise sound judgment.
Ability to work independently while also functioning effectively as part of a team.
Ability to interact professionally and courteously with residents guests vendors and fellow team members.
Flexibility to work evenings weekends and holidays as operational needs require.
Ability to read write and speak English may be required to perform the duties of this position.
This job description is not intended to be an exhaustive list of all duties responsibilities or qualifications associated with this position. Duties may be modified or assigned at any time based on business needs.
About Troon
Founded in 1990 and headquartered in Scottsdale AZ Troon is the worlds largest professional club management company that specializes in services in golf hospitality and residential communities.âWith more than 900 locations in 45 states and 27 countries Troon is a leading employer in hospitality.âGuided by values that emphasize being infectiously energetic consciously kind and humbly prosperousâTroon offers professionals the opportunity to grow and succeed within a globally respected organization.âLearn more atâ.â
Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. We want to exceed your expectations every time you're our guest. Check for available tee times, find a Troon-managed course in your area,
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