Front Desk Associate at Days Inn Princeton WV

AtDays Inn by Wyndham located in Princeton WV we believe great hospitality starts with great people. Our team is committed to providing clean comfortable accommodations and genuine friendly service that makes every guest feel welcome. Were looking for dependable individuals who take pride in creating positive guest experiences and supporting one another as a team.

As aFront Desk Associate you are the face of our hotel. Youll create lasting first impressions by welcoming guests ensuring smooth check-ins and check-outs answering questions and providing exceptional customer service throughout every stay.

• Welcome guests with a friendly professional attitude

• Efficiently check guests in and out

• Manage reservations room assignments and guest requests

• Answer incoming phone calls and assist with inquiries

• Resolve guest concerns promptly and professionally

• Process payments and maintain accurate cash handling procedures

• Keep the front desk and lobby clean organized and inviting

• Communicate effectively with housekeeping and maintenance to ensure guest satisfaction

• Follow all Wyndham brand standards company policies and safety procedures

• Previous customer service or hospitality experience preferred

• Excellent communication and interpersonal skills

• Strong problem-solving abilities and attention to detail

• Comfortable using computers and learning hotel management software

• Reliable transportation and excellent attendance

• Flexible availability including weekends and holidays

• A positive attitude and genuine passion for helping people

• Someone who stays calm and professional during busy shifts

• A dependable team player who supports the entire hotel

• Strong work ethic and accountability

• Someone who takes pride in delivering exceptional guest service every day

• Competitive pay

• Opportunities for advancement within our portfolio of more than 50 hotels

• Supportive team-oriented work environment

• Ongoing training and professional development

• The opportunity to help create memorable experiences for guests visiting Princeton and the surrounding area

• Travel benefits through Wyndham as a team member

If youre dependable customer-focused and ready to be part of a team that values hospitality and service excellence wed love to meet you. JoinDays Inn by Wyndham Princeton WV and help us make every guest feel at home.