Front Desk Assistant

About The Team

EnviroScience Inc. headquartered in Stow Ohio with additional offices in North Carolina Pennsylvania Tennessee and Virginia is a niche provider of environmental consulting services. We employ over 200 highly skilled and technical scientists and biologists that develop unique cost-effective solutions for our clients environmental infrastructure and regulatory needs. Our clients repeatedly choose EnviroScience because of our technical expertise client advocacy high quality work and outstanding reputation with regulators and industry executives.

About the Role

The Front Desk Assistant is part of the internal EnviroScience administrative team and reports to the Senior Logistics and Facility Manager. This highly-visible position plays a key role in ensuring the office runs smoothly by supporting a wide range of functions across multiple departments in the organization. The position is full time and in-office.

Essential Duties & Responsibilities

Front Desk Management

Manage inbound phone calls email and general correspondence inquiries; route to appropriate person/department

Greet and direct both scheduled and impromptu visitors

Manage office mail/packages including collection sorting and distribution of incoming mail. Mail outgoing parcels; maintain postage meter

Prepare shipments for UPS/USPS/FedEx including tracking and troubleshoot delivery issues

Maintain inventory of office supplies reorder as appropriate

Complete requests for faxing filing photocopying scanning collating and binding

Manage and execute employee business card and ID programs

Department Support

Offer support to multiple departments to assist in completing their projects and initiatives

Schedule and organize meetings or department events as requested; set up meeting rooms and order lunch as appropriate

Support specifically the Human Resources department with administrative tasks

Office duties

Oversee office services such as maintenance service providers

Ensure coffee stations and office kitchen is well stocked and organized

Direct and assist building maintenance vendor activity

Ensure all meeting rooms are tidy and stocked with necessary supplies

Other responsibilities as assigned

Requirements

Minimum Qualifications:

Education: High School Diploma

Experience: 2 years in administrative role

Preferred Qualifications:

Education: Associates Degree

Experience: 3 years in Front Desk role

Desired Skills

Excellent typing skills proficiency in Microsoft Office Suite

Ability to use office equipment (i.e. telephone system printer and fax machine)

Customer-focused; adept at prioritizing scheduling and multitasking

Strong organizational skills

Self-starter with excellent interpersonal skills ability to multi-task

Excellent communication skills comfortable interacting with senior management

Demonstrated critical thinking skills and ability to exercise good judgement

Office

At EnviroScience we prefer in-person employee interaction and we rely on collaboration among groups to be successful and agile which means we expect work in the office to continue as an important part of our company culture and a key to employee success. This position is an in-office role meaning employees will be required to come into the Stow Ohio office on a daily basis.

Additional:

Works with Inside Company:

Internal Operations Teams

Internal Corporate Teams

Works with Outside Company:

Vendors and service providers

Office guests and visitors

FedEx UPS USPS Amazon personnel

Working Conditions:

Office environment

Supervisor Responsibilities:

None

Physical Requirements:

Frequent sitting using hands and fingers

Occasional standing walking reaching stooping kneeling crouching

Travel Requirements:

No travel required

*This position is classified as non-exempt based on the job duties. However based on the FTE salary level of the employee or federal/state/local laws the employee may be classified asexempt.