Front Desk Assistant Medical Records

JOB TITLE: Front Desk Assistant

GENERAL SUMMARY OF DUTIES:

• Performing check-in procedures
• Greeting patients in a timely and friendly manner
• Maintaining current demographic and insurance information in computer and in the chart
• Create new patient charts.
• Performing office opening procedures petty cash balancing co-pay/co-insurance collection and assisting patients as needed
• Inform patients of cost of care being given
• Primary focus is servicing patients in the lobby with backup for phones and other front office personnel
• Processing tracking and coordinating medical records requests ensuring timely completion and compliance with HIPAA and confidentiality requirements.

REQUIREMENTS:

• High School Diploma with 1-2 years experience in healthcare background
• Knowledge of clinic policies and procedures
• Knowledge of computer systems programs
• Knowledge of medical terminology
• Must be able to multi task
• Must be able to express compassion and kindness to patients calling and being seen in the office
• Must maintain a professional and upbeat attitude
• Skill in written and verbal communication and customer relations
• Ability to work with effectively with medical staff Management authorizations external agencies and patients
• Requires sitting and standing associated with a normal office environment
• Normal busy office environment with much patient contact

Benefits:

• Comprehensive health dental and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race color creed sex religion marital status age national origin or ancestry physical or mental disability medical condition parental status sexual orientation veteran status genetic testing results or any other consideration made unlawful by federal state or local laws. This practice relates to all personnel matters such as compensation benefits training promotions transfers layoffs our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Required Experience:

Junior IC