Front Desk Agent

Come join our amazing Team at the Stonewater Cove Resort a luxurious 38-unit property on Table Rock Lake in the beautiful hills of the Missouri Ozarks! Our property is located on nearly 500 acres of hills forest and lakefront. It is the perfect location for outdoor adventures with zip-lines ATV trails fishing and boating available. Youll be working alongside approximately 60 fellow Team Members who are dedicated to providing memorable vacation experiences to our Owners and Guests- we cant wait for you to join us!

OPEN INTERVIEWS EVERY FRIDAY AND SATURDAY 10 AM TO 2 PM!

1257 Sunset Timbers Trail Shell Knob MO 65747

Heres why you will love It here:

• Day 1 Benefit Eligibility: Excellent health care options including medical dental and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

What will I be doing:

• Greets guests and owners on arrival.
• Check in/out guests.
• Generates folio and collects payments.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
• Answering phones and directing calls.
• Other duties as assigned.

What are we looking for:

• Previous customer service experience.
• Cash handling experience preferred.
• A professional demeanor.
• Basic computer skills.
• Proficient English language both verbally and in writing.
• Ability to multi-task responsibilities and prioritize.

Extraordinary People Exceptional Benefits on Day One

Benefits start on your first day of work with no waiting period!

Hilton Grand Vacations is committed to putting people first. Thats why our benefits plan starts when you do. But thats just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team.

Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What will I be doing:

• Greets guests and owners on arrival.
• Check in/out guests.
• Generates folio and collects payments.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
• Answering phones and directing calls.
• Other duties as assigned.

What are we looking for:

• Previous customer service experience.
• Cash handling experience preferred.
• A professional demeanor.
• Basic computer skills.
• Proficient English language both verbally and in writing.
• Ability to multi-task responsibilities and prioritize.