Front Desk Agent
Job Location:
Detroit, MI - USA
Monthly Salary:
Posted on:
Vacancies:
Department:
Job Summary
Job Description:
We are seeking a highly professional and personable Front Desk Agent to join our dynamic team. As the first point of contact for our guests you will play a crucial role in creating a welcoming and positive experience from the moment they walk through our doors. The ideal candidate will possess exceptional communication and organizational skills a friendly and approachable demeanor and the ability to handle multiple tasks efficiently in a fast-paced environment
Responsibilities:
- Greet and welcome guests upon arrival with a warm and friendly attitude.
- Manage the check-in and check-out process efficiently and accurately.
- Respond promptly to guest inquiries requests and complaints in a courteous manner.
- Maintain updated knowledge of hotel services promotions and local attractions to assist guests effectively.
- Coordinate with housekeeping maintenance and other departments to fulfill guest needs and resolve issues.
Qualifications :
Requirements
- High school diploma or equivalent; additional hospitality training is a plus.
- Previous experience in a front desk or customer service role preferred.
- Excellent verbal and written communication skills.
- Proficiency in using computer systems and reservation software.
- Strong organizational and multitasking abilities.
Additional Information :
- Competitive salary package
- Opportunities for professional growth and career advancement
- Collaborative and innovative work environment
- Skill development through hands-on experience and mentorship
- Exposure to diverse projects and industry-leading clients
Remote Work :
No
Employment Type :
Full-time
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
