Front Desk Agent

Welcome Crew

Moxy Dallas TX

Position Summary

At Moxy checking in is anything but traditional. The Moxy Welcome Crew is the Front Desk Agent & Bartender creating a fun welcoming arrival experience by seamlessly combining guest services with bartending. From checking guests in and issuing room keys to crafting cocktails and sharing local recommendations this role brings the energy of Bar Moxy to life.

This team member serves as a host bartender problem-solver and local guide all while creating genuine connections with guests. The ideal candidate is outgoing confident adaptable and comfortable balancing hotel responsibilities with fast-paced bar service.

Job Overview

Guest Arrival and Front Desk

• Welcome guests and deliver a friendly playful and efficient Moxy arrival experience.
• Process check-ins and check-outs including reservations room assignments keys payments and deposits.
• Explain hotel amenities recognize Marriott Bonvoy members and provide local recommendations.
• Respond to guest requests and concerns promptly coordinating with other departments as needed.
• Monitor front-office activity and protect guest information keys cash and hotel records.

Bar and Food Service

• Engage guests and help create an energetic inclusive atmosphere at Bar Moxy.
• Prepare and serve cocktails beer wine nonalcoholic beverages and approved food items.
• Process orders and payments accurately while promoting menu offerings and signature drinks.
• Follow recipes food-safety standards and responsible alcohol-service requirements.
• Maintain a clean organized and fully stocked bar including opening and closing duties.

Moxy Guest Experience

• Build genuine guest connections and encourage interaction throughout the hotels social spaces.
• Stay informed about local attractions restaurants entertainment and events.
• Support hotel programming games music and social activations.
• Collaborate with other departments to deliver a seamless guest experience.
• Maintain clean and inviting guest areas while following all Moxy brand and company standards.

Experience and Qualifications

• Previous bartending front desk restaurant or customer-service experience is preferred but we are willing to train the right candidate.
• Friendly outgoing and comfortable engaging with guests in a fast-paced environment.
• Strong communication multitasking problem-solving and basic computer skills.
• Ability to obtain required TABC and food-handler certifications.
• Flexible availability including evenings weekends and holidays.

Physical Requirements

• Ability to stand and move throughout the shift.
• Ability to bend reach carry and perform repetitive tasks associated with bar and front-desk operations.
• Ability to lift and carry up to 25 pounds or the standard established by the property.
• Ability to work around moderate noise music crowds and an active bar environment.

Benefits:

Peachtree Group provides a comprehensive benefits package including medical dental vision disability and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Peachtree Group is an Equal Opportunity Employer and an E-Verify employer. All employment decisions are based on qualifications merit business needs and compliance with applicable federal state and local laws.

Required Experience:

Unclear Seniority