Front Desk Agent
Charlotte, NC - USA
Job Summary
Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians appliance repair technicians plumbers and skilled general labor handle the tough jobs the technical work and the details others overlookalways with professionalism safety and efficiency in mind.
We are looking for a welcoming organized and professional Front Desk Agent to assist visitors and provide a positive first impression. The ideal candidate enjoys helping people communicating clearly and keeping daily front desk activities running smoothly.
- Greet visitors and customers in a friendly and professional manner.
- Provide general information and direct inquiries appropriately.
- Assist with visitor check-ins and basic appointment coordination.
- Maintain an organized and welcoming reception area.
- Support daily front desk and administrative activities.
- Communicate relevant information to the appropriate team members.
- Help address customer requests with courtesy and attention.
- Maintain professionalism and confidentiality when handling visitor information.
- Excellent interpersonal and verbal communication skills.
- Friendly professional and service-oriented attitude.
- Strong organizational and time-management skills.
- Attention to detail and ability to multitask.
- Dependable punctual and adaptable.
- Previous front desk or customer service experience is a plus but not required.
- Initial training and ongoing support.
- Opportunities to develop customer service and administrative skills.
- A welcoming and collaborative team environment.
- Opportunities for professional growth.
- Compensation based on the position and experience.