Front Desk Agent

**Now offering a $500 SIGN-ON BONUS**

About Us:

The DoubleTree by Hilton Raleigh-Carylocated off the Highway 64/I-40 intersection is walking distance from Crossroads Plaza shopping and surrounding dining. Downtown Raleigh is 10 miles from the door passing by Lake Johnson on the way. Guests can enjoy a complimentary welcome cookie heated indoor pool and fitness center. The hotel is located at500 Caitboo Ave Cary NC 27518.

The Role:

As a Front Desk Agent youre not just handing out room keys youre creating memories for our guests. From warm welcomes to efficient check-outs youll be instrumental in making sure every detail of a guests stay is perfect.

What Youll Do:

• Welcome guests with a smile that sets the tone for their stay friendly relaxed and inviting.
• Assist guests with information about local hotspots hidden gems and hotel services.
• Manage room reservations modifications and cancellations.
• Turn challenges into opportunities resolving guest issues with patience and a can-do attitude.
• Collaborate with the behind-the-scenes team to ensure guest requests are met.
• Contribute your valuable insights in team meetings and daily huddles to elevate our service game.

Your Skills and Style:

• Youve got a knack for customer service honed through past experiences preferably in hospitality.
• Your communication is clear friendly and professional.
• Attention to detail is your strong suit; no request slips through the cracks.
• Technology doesnt intimidate you youre comfortable with reservation software and basic systems.
• Pressure is just another part of the job you stay cool under all circumstances.
• Your schedule flexibility means youre open to varied shifts weekends and holidays.
• A high school diploma or equivalent is your foundation; any hospitality education is a plus.

The Perks Whats in it for You:

• Competitive compensation that acknowledges your skills.
• Comprehensive medical and dental benefits for full-time team members available on the first day of employment.
• Paid time off (PTO) and holiday pay to support work-life balance.
• Shine bright with our Team Member Recognition Program.
• Get involved through various company sponsored community service projects.
• Incentive and bonus plans based on hotel and individual performance.
• Opportunities for career growth and development
• Access to special discounts on stays and dining to share with friends and family

Get to Know Us More:

The DoubleTree by Hilton Raleigh-Caryis owned and managed by Parks Hospitality Group. We were voted a Best Place to Work in 2022 and 2023. Learn more about us by visiting our website:.

Ready to Make Magic

Step into the spotlight as a Front Desk Agentat the DoubleTree by Hilton Raleigh-Cary. If youre ready to create exceptional experiences for our guests and be a key player in our hospitality story click Apply to submit a brief application. Lets make every stay unforgettable together.