Front Desk Agent Cambria Hotel South Boston

Are you a dynamic enthusiastic and customer-focused individual with a passion for the hospitality industry If so we have an exciting opportunity for you to join our team as Front Desk Agent at CAMBRIA HOTEL SOUTH BOSTON!As a Front Desk Agent you will be the first point of contact for our guests providing exceptional service and ensuring a memorable stay. If you thrive in a fast-paced environment and enjoy working with people this is the perfect role for responsibilities:Process all guest check-ins by confirming room and issuing and activating room all payment types such as room all check-outs including resolving any late and disputed record and process all guest calls messages requests questions or with Housekeeping to track readiness of rooms for parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of daily reports (number of arrivals departures) identify any special requests and check reports for designated cashier and closing reports in the computer bank at the beginning and end of and drop receipts according to accounting dutiesPrevious hotel experience is higly preferred.