Front Desk Agent
Atlanta, GA - USA
Job Summary
Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians appliance repair technicians plumbers and skilled general labor handle the tough jobs the technical work and the details others overlookalways with professionalism safety and efficiency in mind.
We are looking for a customer-focused Customer Service Representative to provide exceptional support while assisting with daily office operations. The ideal candidate will help customers with inquiries schedule appointments and ensure a positive service experience.
- Respond to customer inquiries by phone email and in person
- Provide accurate information regarding company services
- Schedule appointments and maintain customer records
- Resolve routine customer concerns professionally
- Maintain accurate documentation of customer interactions
- Support administrative and office operations
- Coordinate with team members to ensure efficient customer service
- Perform additional duties as assigned
- High school diploma or equivalent preferred
- Strong communication and customer service skills
- Excellent problem-solving and organizational abilities
- Basic computer and data entry skills
- Ability to multitask in a fast-paced environment
- Previous customer service experience is a plus but not required