Fraud Strategy Senior Manager (Debit and Payments))

We are seeking a seasoned fraud professional to lead the strategy execution and continuous optimization of fraud controls across debit cards ACH-like products and real-time payment rails (e.g. Zelle RTP Bill Pay). This role will own the end-to-end real-time decisioning ecosystemincluding fraud rules detection capabilities risk assessments and customer experience trade-offswhile partnering cross-functionally with Product Engineering Risk and Operations to deliver scalable modern fraud prevention solutions.

The ideal candidate brings deep domain expertise in debit and real-time payments fraud strong technical acumen in rules engines and analytics and a proven ability to lead teams influence stakeholders and communicate complex risk narratives to senior leadership.

Key Responsibilities

• Set Fraud Strategy & Coverage: Define fraud prevention strategy across debit and real-time payment channels including risk appetite and control coverage.

• Own Real-Time Decisioning: Design and manage fraud rules decision logic and detection strategies within real-time decisioning platforms.

• Lead Platform & Capability Build: Drive enhancements and implementation of fraud rules engines and decisioning platforms in partnership with engineering.

• Optimize Performance Outcomes: Monitor and improve fraud detection false positives and client friction through ongoing control tuning and performance management.

• Leverage Data & Models: Use analytics and model insights to identify trends refine strategies and improve detection effectiveness.

• Partner Cross-Functionally: Collaborate with Product Engineering Risk and Operations to embed fraud controls into customer journeys and new product launches.

• Influence Senior Stakeholders: Communicate fraud risk performance and trade-offs clearly through strong executive storytelling.

• Lead & Develop Team: Build and manage a high-performing team of fraud strategy and analytics professionals.

• Ensure Strong Governance: Maintain disciplined control testing monitoring and adherence to risk and regulatory standards.

Qualifications

Required Experience

• 10 years in fraud risk payments risk or financial crimes

• Deep expertise in: Debit card fraud (CNP and CP) Real-time payments (Zelle RTP P2P Bill Pay and other emerging payments)

• 5 years of people management experience leading high-performing teams

• Proven experience managing real-time fraud decisioning environments and rules strategies

• Strong experience partnering across Product Engineering Risk and Operations

• Bachelors degree in Statistics Mathematics Data Science Finance Computer Science or a related field. Graduate degree preferred.

Technical & Analytical Skills

• Expertise in fraud rules engines / decisioning platforms

• Strong analytical capabilities (data analysis segmentation performance optimization)

• Working knowledge of fraud models / machine learning concepts and model governance

• Ability to translate data into actionable fraud strategies and business decisions

• Strong experience with analytical tools such as Python R SAS SQL and platforms such as Tableau or Power BI.

Leadership & Communication

• Strong stakeholder management with ability to influence senior leaders

• Excellent communication and executive storytelling skills

• Highly collaborative with a track record of driving alignment across teams

Special Factors

Sponsorship

About Vanguard

At Vanguard we dont just have a missionwere on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members designed to capture the benefits of enhanced flexibility while enabling in-person learning collaboration and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.