Frank & Andrea | Madison Team Member

Team Member Role: Team Members are essential to delivering a quality customer experience support various restaurant functions and embody our core values. This role requires teamwork customer service skills and the ability to maintain a high standard of cleanliness and service in a fast-paced environment.

• Greet customers warmly take orders accurately and ensure a positive guest experience.
• Assist in preparing and/or assembling menu items following our standards.
• Maintain a clean and organized work area; follow all health and safety regulations.
• Work closely with team members and supervisors to ensure efficient operations and guest satisfaction.
• Consistently arrive on time for scheduled shifts and maintain dependable attendance.
• Follow all company policies and procedures including dress code punctuality and maintaining a professional appearance.

Secondary Responsibilities:

• Restock items as needed.
• Complete opening/closing duties including setting up and breaking down workstations for open/close shifts
• Attend bi-annual Staff meetings

• Able to interact professionally with customers and team members.
• Strong commitment to being on time and dependable for all scheduled shifts.
• Adhere to the company dress code and maintain a neat and polished appearance at all times.
• Strong ability to work collaboratively and supportively within a team.
• Ability to handle multiple tasks and work efficiently in a busy environment.
• Able to adjust to changing priorities and customer demands.

• Ability to stand for extended periods and perform repetitive tasks.
• May require lifting up to 30 lbs.
• Working in a fast-paced environment particularly during peak hours.

Years of Experience:

• Previous food service or retail experience is preferred but not required.

Education:

• A High School Diploma or GED is preferred.

Benefits:

• Competitive hourly wage.
• Flexible scheduling options.
• Discounted Tonos!

Availability:

• Requires a flexible schedule including weekends and holidays to meet business demands.