Founding Head of Product
San Francisco, CA - USA
Department:
Job Summary
At LTV ai were redefining email marketing for e-commerce brands by automating a lot of the day-to-day manual grunt work that goes into email marketing from segmentation to creating campaigns without designers to personalization.
While increasing LTV and driving measurable growth we help brands stay focused on what matters most - the customer.
Were a fast-moving team building a high-growth company thats transforming the e-commerce industry. Revenue is growing fast usage is doubling every 3 months and were now scaling fast with brands like Fabletics Sur La Table J. Jill Backcountry and One Kings Lane already on board.
This is a true 01 product leadership role. You wont be inheriting a roadmap a team or a playbook - youll be building all three. Working shoulder-to-shoulder with the founders and the founding engineering team every single day youll own product end to end: what we build why we build it whats working what isnt and what we double down on next. If you want to shape both the product and the company at the ground floor this is it.
Own product end to end - strategy roadmap prioritization and execution - in lockstep with the founding team
Sit at the center of the founding and engineering teams daily: surface where people are blocked clear the path and keep velocity high
Design and run growth experiments then ruthlessly read the results - kill whats not working scale what is
Translate customer pain (and the realities of running email at $50M-$500M GMV brands) into a sharp opinionated product direction
Define what success looks like for every initiative and hold the bar on quality taste and outcomes - not just shipping
Partner with AI engineering and GTM to turn our AI-native capabilities (multi-agent workflows segmentation image creation self-optimizing conversations) into product brands love
Build the systems rituals and instrumentation that let us learn fast and decide faster
3 years in product with real 01 experience - youve built products from nothing not just managed mature ones
A hands-on builder not a delegator - you write specs prototype dig into data and ship alongside engineers
AI-first operator - your default is to reach for AI to prototype run experiments analyze and build workflows; youre as comfortable in Claude Code Cursor or an agent workflow as you are in a roadmap doc
Strong technical fluency - you can hold your own with the founding engineering team on architecture and trade-offs
Sharp product taste and judgment - you optimize for the right outcomes and quality output not volume or vanity metrics
Comfort operating with high autonomy and ownership in a fast ambiguous founder-led environment
Bonus: experience in e-commerce MarTech retention or email (Klaviyo Postscript Attentive etc.)
Base depends a lot on the person but we reward A players
Equity included
If youre curious ambitious and hungry to build something big feel free to email our founder directly - wed love to hear from you.
Required Experience:
Director
About Company
The first autonomous email & SMS platform for ecommerce. AI creates, segments, personalizes, and sends campaigns that drive a 15% lift in email revenue and measurable LTV growth.