Forward Deployed Engineer

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figmas platform helps teams bring ideas to lifewhether youre brainstorming creating a prototype translating designs into code or iterating with AI. From idea to product Figma empowers teams to streamline workflows move faster and work together in real time from anywhere in the world. If youre excited to shape the future of design and collaboration join us!

Forward Deployed Engineers at Figma sit at the intersection of engineering product and our most strategic this role youll work hands-on with customers adopting emerging Figma developer workflows starting with Make Local to understand their technical environments unblock implementation and translate real-world deployment patterns into product and engineering insights.

Youll partner closely with Customer Experience Solutions Consulting Sales Product and Engineering to help customers get to value faster while shaping how Figma builds and scales a new Forward Deployed Engineering motion.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What youll do at Figma:

• Partner directly with strategic customers to understand their technical goals workflows codebase environments and implementation constraints
• Lead technical discovery and readiness assessments for customer deployments including repo/environment setup permissions configuration needs and potential adoption blockers
• Provide hands-on implementation support for Make Local and related developer-facing workflows including setup guidance debugging escalation triage and recommendations on technical implementation patterns
• Work closely with Customer Enablement Managers Solutions Consultants Sales and account teams to align on customer goals stakeholders success criteria timelines and account context
• Capture and synthesize product gaps bugs workflow patterns technical blockers and customer feedback for Product and Engineering teams
• Create reusable deployment assets such as technical troubleshooting guides readiness checklists account intake templates implementation playbooks and customer-facing enablement materials
• Help define how Figma should measure success for forward deployed engineering engagements including time to first workflow setup success adoption active usage customer feedback and support effort
• Contribute to the operating model for Figmas Forward Deployed Engineering function helping determine where FDE support is most valuable how engagements should be scoped and how the function should scale

Wed love to hear from you if you have:

• Experience in a customer-facing technical role such as Software Engineer Solutions Engineer Technical Consultant Sales Engineer Developer Advocate or similar
• Strong understanding of modern software development practices including source control local development environments deployment workflows debugging and build tooling
• Proven ability to partner with enterprise customers to solve complex technical challenges and drive successful product implementations
• Excellent communication and stakeholder management skills with the ability to engage both technical and non-technical audiences across cross-functional teams
• Demonstrated ability to thrive in ambiguous environments by creating scalable processes collaborating across teams and leveraging emerging technologies such as AI and modern developer workflows

While its not required its an added plus if you also have:

• Strong familiarity with developer design collaboration or AI products particularly those that connect design and engineering workflows
• Proven success partnering with enterprise customers on implementation onboarding migrations technical enablement and product adoption
• Solid understanding of modern engineering practices including frontend development design systems component libraries CI/CD pipelines monorepos and Dev Infrastructure
• Demonstrated ability to build scale or launch customer-facing technical functions pilot programs services or engineering practices
• Ability to translate customer insights and deployment trends into product strategy documentation roadmap recommendations and engineering priorities

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts experiences and opinions allows our employees our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity/expression veteran status or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role participate in the interview process perform essential job functions and receive other benefits and privileges of employment. If you require accommodation please reach out to . These modifications enable an individual with a disability to have an equal opportunity not only to get a job but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to:

• Holding interviews in an accessible location
• Enabling closed captioning on video conferencing
• Ensuring all written communication be compatible with screen readers
• Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection we require all candidates keep their cameras on during video interviews. Additionally if hired you will be required to attend in person onboarding.

By applying for this job the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figmas Candidate Privacy Notice.