Food Service Supervisor
Job Location:
Raleigh, WV - USA
Yearly Salary:
USD 42177 - 42177
Posted:
7 September 2026 (15 days ago)
Application Deadline:
6 December 2026
Vacancies:
1 Vacancy
Job Summary
To be considered for this opportunity you MUST apply on our website by using the following link: Schedule:
40 hours per week; work hours may vary based on business needs; work schedule may include nights weekends and holidays. May be required to work some overtime.
Job Location: Raleigh NC.
About the Department:
Campus Enterprises is NC State Universitys division of retail and hospitality organizations NC State Dining NC State Stores Lonnie Poole Golf Course NC State Student Centers (Witherspoon and Talley) and the One Card Office. Each department is dedicated to providing service excellence value and enrichment of the student experience in support of academic success.
NC State Dining provides campus wide food services to students staff and faculty on the North Carolina State University Campus. NC State Dining operates 10 cafes 3 food courts and 6 dining halls 4 markets 1 restaurant vending a nutritional counseling service and a catering department. The department employs approximately 1000 temporary and student employees and approximately 180 permanent EHRA and SHRA employees.
Wolfpack Perks and Benefits:
As a Pack member you belong here and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.
What we offer:
- Medical Dental and Vision.
- Flexible Spending Account.
- Retirement Programs.
- Disability Plans.
- Life Insurance.
- Accident Plan.
- Paid Time Off and Other Leave Programs.
- 12 Holidays Each Year.
- Tuition and Academic Assistance.
- And so much more.
Attain Work-life balance with our Childcare benefits Wellness & Recreation Membership and Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer:
Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties:
NC State Dining is seeking a dynamic hands-on Food Service Supervisor to oversee the daily operations of a campus café or market. This is a working supervisory role where you will lead by example driving exceptional customer service and culinary quality during peak service hours. If you are a collaborative leader dedicated to fostering a safe high-energy environment for the Wolfpack community we want you on our team!
Key Responsibilities:
- Daily Operations & Leadership: Oversee front- and back-of-house operations including opening/closing procedures cash handling register setup and attractive product displays.
- Team Management: Interview hire schedule and train student and temporary staff. Mentor employees through cross-training one-on-one coaching and daily duty assignments.
- Quality & Inventory Control: Maintain brand-specific standards for food and beverage quality. Assist with vendor ordering conduct regular inventories and utilize the C-Board food system to manage food and labor costs.
- Customer Service Excellence: Maintain a strong presence to resolve customer issues on the spot build rapport with guests and ensure swift friendly service.
- Sanitation & Safety: Uphold strict Wake County Health Department and food code rules to maintain a Grade A sanitation rating (95% or better). Ensure all allergen best practices and sanitation logs are strictly followed..
Why Join the Pack
At NC State youll be part of a dynamic campus culture that values innovation and service. We offer a stable work environment where your leadership directly impacts the daily lives of thousands of students.
Ready to lead Apply today to join NC State Dining.
Other Responsibilities:
- Model the Divisions mission and values introduce the Divisions mission and values to the employees and foster a positive cohesive workplace and congeniality among co-workers.
- Understand the goals and culture of the organization and understand how employees work activities teamwork and customer service impact clients. Work with your supervisor and colleagues to understand these goals and the culture.
- Adhere to all University policies procedures and regulations and Division standard operating practices and protocols.
- Due to operational needs of the NC State Dining department an employee may be assigned to work in any NC State Dining department including but not limited to special events.
- Perform other duties as assigned to ensure NC State Dining business needs are met.
Qualifications.
Minimum Experience/Education:
High School diploma or equivalency and one year of experience in food preparation or service activities in a commercial kitchen; or an equivalent combination of training and experience.
Preferred Qualifications:
- Experience in the food service industry including barista operations and knowledge of food service best practices.
- Supervisory experience with responsibility for planning forecasting ordering budgeting and resolving day-to-day operational issues.
- Experience hiring training coaching and developing employees while fostering positive employee relations and effective team performance.
- Demonstrated commitment to customer service with strong verbal and written communication skills.
- Knowledge of sanitation safety and health regulations along with proficiency using computers and the ability to learn new software applications.
Required License or Certification:
- ServSafe certification or the ability to obtain within 90 days of employment.
- Certification must be maintained as a condition of employment.
- Must obtain Brand specific certification if applicable as required by location within 90 days of employment.
EEO:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age color disability gender identity genetic information national origin race religion sex (including pregnancy) sexual orientation and veteran status. The University encourages all qualified applicants including protected veterans and individuals with disabilities to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process you may contact Human Resources at or .
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Required Experience:
Manager