Food Service Lead

The Food Service Lead is responsible for overseeing day-to-day food service operations supporting patient retail catering and special function services. The role provides direction to food service staff ensures safe food handling and sanitation practices and supports department efficiency safety and customer satisfaction. Leads serve as working team members while also providing training coaching and supervision to staff.

At UnityPoint Health you matter. Were proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities no matter what life stage youre in. Here are just a few:

• Expect paid time off parental leave 401K matching and an employee recognition program.

• Dental and health insurance paid holidays short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected we honor the ways people are unique and embrace what brings us together.

And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Customer Service/Patient Care:

Prepare assemble and cook food (from scratch or convenience) for
patients cafeteria catering events and special functions.
Perform and oversee cash handling including assisting with registers
balancing and reconciliation.
Assist with ordering stocking and cost-effective use of food and
supplies.

Technical and Safety:

Collaborate with nursing dietitians managers and supervisors to
coordinate meal service and resolve issues.
Ensure proper food handling sanitation practices temperature
monitoring and HACCP compliance.

People Development:

Supervise and coordinate daily food service operations across patient
cafeteria catering and retail areas.
Train coach and counsel staff on work behaviors performance and
food safety practices.
Conduct orientations competency programs and cross-training for
new and existing staff.
Act as a role model by supporting service excellence customer
satisfaction and teamwork initiatives.

Education:

High School Diploma/GED - required

Associates Degree - preferred

Experience:

Minimum 3-5 years of technical experience in healthcare or institutional food service - required

3 years supervisory or lead experience - preferred

Licenses and Certifications:

Food Handler Certification (SERVSAFE) - required (within 180 days)