Food Service Assistant Operations Manager

Assistant Food Service Operations ManagerWho are we:SSA Group works with zoos aquariums museums and other cultural attractions on integrating dining retail admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability inclusivity and innovation SSA is transforming the cultural attraction was built by families for families with a familys sense of love anddedication. We dont just rely on the best practices in our industry we customize best practices for each partner to set the bar higher and higher always. We do all we can to further the mission of our partners because their guests and the communities they servedeserve Title: Assistant Food Service Operations ManagerReports to: Food Service Operations Manager and General Manager (as applicable) ResponsibilitiesPerform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and implementation of operational systems processes and policies in support of organizations mission business needs client & SSA a supportive and strategic role in upcoming season planning for food concepts equipment needs and operational department financial forecasts as necessary information flow and management business processes and organization planning. Supports oversight of merchandising for consistency impulse sales and driving per food service training and orientation of all staff according to the onsite handbook and set expectations by your SSAfety training(s) completed with all staff upon guests needs quickly and efficiently as well as resolve complaints quality and facility document and discipline employees to promote better work performances compliant to the company policies and a clean safe and organized work environment for all employees and role in the responsibility of the day to day functions of all food services and programs. With specific focus to front of house facilitation of the maintenance and repairs of facility and a close relationship with the clients staff to ensure a positive working overall consistency and high quality across the various operations; plan menus based on such factors as market trends customer preferences and nutritional invoices are given to office team ensuring smooth communication so that all vendors are paid within management of all operational functions of the Food management of payroll and controllable profit within established guidelines. Meet payroll budget percent expectations by being strategic with coverage on-call shifts employees in accordance with State and Federal labor appropriate staff levels in accordance with budget and business other tasks as deemed a clean safe and organized work and demonstrate a complete understanding of company policies and BelongingPromote an inclusive & supportive approach within the Brand team with networking continuing at all on removing barriers and empowering growth and opportunity for team members at all by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving RequirementsStrong interpersonal and communication skills including the ability to articulate to our client General Manager and HQ personnel. Proven leadership skills with an understanding of the importance of team building/development while fostering partnerships. Exceptional problem solving/decision making skills combined with the ability to be organized. Demonstrates financial management merchandising analytical planning and leadership skills. Demonstrates the ability to remain flexible in a fast-paced knowledge and skill level for basic office functions. Physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operation which entails lifting and perform all functions as set forth to work varied hours/days including nights weekends and holidays as ExperienceTwo years operations management experience dependent on sales more years experience may be or Food Handling education backgrounds eligible must be 18 or is by no means an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies changes in personnel workload rush jobs or technological developments)SSA Group LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds perspectives and skills. The more inclusive we are the better our work will and BenefitsHourly Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education Paid Time OffMedical Dental Vision401 (K) Plan MatchSupplemental InsuranceTraining and Career DevelopmentTuition Discount through Partnership CollegeParental LeaveMeal Plan & Employee DiscountsAll California Residents: By submitting your job application you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice (Notice).San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records. Please see the Fair Chance Ordinance - Know Your Rights document for more information. By submitting your job application you agree you have reviewed the Fair Chance Ordinance - Know Your Rights document.