Food Service Assistant Operations Manager

Assistant Food Service Operations ManagerWho are we:For more than 50 years SSA has partnered with cultural attractions to design the hospitality experience journey freeing our partners to remain bring together admissions culinary and retail with innovation and human connection to shape a seamless guest focus is on people innovation and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality the foundation of how we serve our partners and their Title: Assistant Food Service Operations ManagerReports to: Food Service Operations Manager and General Manager (as applicable) ResponsibilitiesLive out 452 Hospitality by delivering warm welcoming and memorable experiences for every guest and implementation of operational systems processes and policies in support of organizations mission business needs client & SSA a supportive and strategic role in upcoming season planning for food concepts equipment needs and operational department financial forecasts as necessary information flow and management business processes and organization planning. Supports oversight of merchandising for consistency impulse sales and driving per food service training and orientation of all staff according to the onsite handbook and set expectations by your SSAfety training(s) completed with all staff upon guests needs quickly and efficiently as well as resolve complaints quality and facility document and discipline employees to promote better work performances compliant to the company policies and a clean safe and organized work environment for all employees and role in the responsibility of the day to day functions of all food services and programs. With specific focus to front of house facilitation of the maintenance and repairs of facility and a close relationship with the clients staff to ensure a positive working overall consistency and high quality across the various operations; plan menus based on such factors as market trends customer preferences and nutritional invoices are given to office team ensuring smooth communication so that all vendors are paid within management of all operational functions of the Food management of payroll and controllable profit within established guidelines. Meet payroll budget percent expectations by being strategic with coverage on-call shifts employees in accordance with State and Federal labor appropriate staff levels in accordance with budget and business other tasks as deemed a clean safe and organized work and demonstrate a complete understanding of company policies and BelongingPromote an inclusive & supportive approach within the Brand team with networking continuing at all on removing barriers and empowering growth and opportunity for team members at all by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving RequirementsStrong interpersonal and communication skills including the ability to articulate to our client General Manager and HQ personnel. Proven leadership skills with an understanding of the importance of team building/development while fostering partnerships. Exceptional problem solving/decision making skills combined with the ability to be organized. Demonstrates financial management merchandising analytical planning and leadership skills. Demonstrates the ability to remain flexible in a fast-paced knowledge and skill level for basic office functions. Physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operation which entails lifting and perform all functions as set forth to work varied hours/days including nights weekends and holidays as ExperienceTwo years operations management experience dependent on sales more years experience may be or Food Handling education backgrounds eligible must be 18 or is by no means an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies changes in personnel workload rush jobs or technological developments)SSA Group LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds perspectives and skills. The more inclusive we are the better our work will be. FULL-TIME HOURLY VERBIAGECompensation and BenefitsFull-Time non-exempt eligible for overtime Time Off plan: up to 144 hours based on Dental Vision Life Insurance and other voluntary benefits for you and your family; employee premiums in a 401(k) program with a 15% company match (must be 21 years or older eligible after one year of employment with 1000 hours worked available to enroll during Open Enrollment Periods).SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons including Parental Leave and your or your familys serious medical to 40 hours Paid -Demand Pay Program: Get access to a portion of earned wages before Plan & Employee Discounts where applicableTuition Discount through Partnership CollegeHoliday pay of 1.5 the regular rate is provided for hours worked on Christmas Day and Thanksgiving sick leave is provided in accordance with applicable state and local laws. Accrual rates caps and usage rules vary by location. Locations include: Arizona California Chicago Pittsburgh Connecticut Illinois Massachusetts Michigan Minnesota Missouri New Mexico New York Rhode Island Washington D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked up to 48 hours per year under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked up to 40 hours per year as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked in accordance with the Seattle Paid Sick and Safe Time. SSA Holdings and its affiliated companies including SSA Group A&F Souvenir Cinchio Solutions and Behavioral Essentials are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective California Residents: By submitting your job application you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice (Notice).San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records. Please see the Fair Chance Ordinance - Know Your Rights documentfor more information. By submitting your job application you agree you have reviewed the Fair Chance Ordinance - Know Your Rights document.