Food Runner
Williamsburg, VA - USA
Job Summary
Who are we looking for
Are you someone who values teamwork takes ownership of your role and is passionate about serving our guests with warmth and hospitality Shamin Hotels invites you to join our team! Whether youre greeting guests with a friendly smile assisting them with their needs or going the extra mile to ensure their stay is nothing short of perfect your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge skills and experiences to contribute to our continued success. Whether youre a seasoned professional or just starting your career we have opportunities for you to grow and excel with us!
Why Should You Work for Shamin Hotels
Amazing Benefits! In addition to competitive pay we offer a range of benefits for full-time associates including health dental vision accident and short and long term disability insurance pet insurance gym membership discounts Paid time off Paid holidays Shamin Perk discounts on tickets rental cars and attractions footwear discounts 401K plan with company match employee discounts at our branded hotels and more!
Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion there are endless opportunities for growth and advancement at Shamin Hotels. Whether youre interested in front-line operations corporate management or hotel development we have opportunities for you to shine.
Advancement! Were proud of our track record of promoting from within. At Shamin Hotels were committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!
How to Apply:
If you are passionate about hospitality and ready to embark on a rewarding career with Shamin Hotels we want to hear from you! Please apply here: the job title and location and apply!
Position Overview:
The Food Runner plays a crucial role in the restaurant by ensuring the timely and accurate delivery of food from the kitchen to the customers tables. They work closely with the kitchen staff and servers to coordinate food orders and maintain high standards of service.
Essential Job Functions:
Food Delivery:
- Retrieve food orders from the kitchen and deliver them to the appropriate tables in a timely manner.
- Ensure that each dish is accurately presented and matches the customers order.
- Coordinate with servers to ensure that all items for a table are delivered together.
Table Maintenance:
- Assist in setting up and clearing tables before and after meal service.
- Ensure that tables are properly set with condiments utensils and other necessary items.
- Clear empty plates glasses and other used items from tables promptly to maintain a clean and organized dining environment.
Communication:
- Communicate effectively with kitchen staff servers and other restaurant team members to ensure smooth coordination of food orders.
- Relay any special requests or modifications to food orders to the kitchen staff accurately.
- Inform servers or managers of any issues or concerns related to food quality presentation or customer satisfaction.
Customer Service:
- Provide friendly and attentive service to customers greeting them warmly and answering any questions about the menu or specials.
- Anticipate and respond promptly to customers needs ensuring a positive dining experience.
- Handle customer inquiries or requests courteously and professionally.
Quality Control:
- Inspect food orders before delivery to ensure they meet quality and presentation standards.
- Verify the accuracy of each order against the ticket to prevent errors or discrepancies.
- Notify kitchen staff or management of any quality issues or discrepancies in food orders.
Safety and Hygiene:
- Adhere to food safety and sanitation guidelines to prevent cross-contamination and ensure food safety.
- Handle food items and serving utensils with care to avoid spills or accidents.
- Maintain cleanliness and organization in the food running area and other work areas.
The Food Runner is an essential member of the restaurant team ensuring the efficient and seamless delivery of food orders to customers. Their attention to detail communication skills and dedication to customer satisfaction contribute to the overall success of the dining experience.
About Us:
In a story of entrepreneurial spirit and partnership P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity purchasing a bankrupt hotel in Lumberton North Carolina. United by their vision and commitment to excellence they merged their names Shah and Amin to create Shamin Hotels. Today Shamin Hotels stands as a testament to their legacy having grown into the largest hotel owner and operator in Virginia with over 70 hotels spanning multiple states. Here!: you know someone who might be interested in working at Shamin Hotels Receive cash rewards for your referral! See your general manager for details!
Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest but only those selected for an interview will be contacted.
Qualifications
Top Requirements:
- Team Up: Be Golden Collaborate and Help Others Succeed.
- Own It: Be a role model Embrace Responsibility and Keep Learning.
- Passionately Serve: Be Positive Care Deeply and Create Memories.
Qualifications:
- High school diploma or equivalent.
- Previous experience in a similar role in a restaurant or food service establishment (preferred but not required).
- Strong attention to detail and accuracy.
- Excellent communication and interpersonal skills.
- Ability to work efficiently in a fast-paced environment.
- Customer-focused attitude with a desire to provide exceptional service.
- Physical stamina and ability to stand walk and carry trays for extended periods.
- Knowledge of food safety and sanitation regulations (preferred).
About Company
Shamin Hotels, based in Richmond, Virginia, is a family-owned hotel management and ownership company that owns and operates over 70 hotels across 5 states.