Food & Beverage Operations Manager

The Food & Beverage Manager partners with the Director of Operations to lead and oversee all food and beverage operations ensuring exceptional guest experiences operational excellence team member engagement safety and financial success. This role is responsible for driving day-to-day execution developing high-performing teams and maintaining the highest standards of service and ideal candidate is an experienced food and beverage leader with a passion for coaching and developing others. They are a hands-on manager who leads by example builds strong relationships and consistently drives performance accountability and operational results in a fast-paced environment.

Detailed Responsibilities:
* Understands all menus product offerings packaging and pricing
* Ensures all cafe areas have proper displays and merchandise
* Executes all security safety and sanitation standards
* Provides operational planning to ensure appropriate teaming levels are met as well as adequate products ordered to service each concession event
* Follows and executes preventative maintenance schedule as set forth by Director of Concessions
* Holds team accountable to steps of service to deliver great guest service
* Ensures show quality standards are maintained at all times
* Builds and maintains strong relationships with clients guests subcontractors not-for-profits and Levy team members
* Regularly obtains feedback from clients and guests to improve operations
* Responds and assists in any departmental guest service issues
* Executes all menus promotions and programs as outlined by the Director of Operations/Department Head in accordance with Levy standards
* Achieves daily sales and assigned cost goals
* Achieves assigned budget goals
* Follows and enforces responsible alcohol service policies
* Effectively verifies all opening and closing inventories
* Executes required daily reporting in a timely manner
* Ensures required department reports are completed and information is compiled at month-end closing
* Ensures team members adhere to Levy Company guidelines as stated in the team member training manual and employee handbook
* Forecasts and adequately schedules team members to meet operational needs and desired targets
* Ensures proper cash handling procedures are being performed
* Ensures assigned areas are fully stocked and are ready for operation
* Ensures complete maintenance and on-site training of the current POS system and concession equipment
* Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members
* Interviews hires trains and develops team members according to Levy guidelines
* Other responsibilities as needed

Job Requirements:
* 3 years of leadership experience in hospitality or retail
* Bachelors Degree in Hospitality Management is preferred
* High level of computer literacy
* Understanding of financial concepts
* Passion for hospitality food and retail
* Excellent interpersonal and stakeholder management skills