Food & Beverage Office Coordinator
Indian Wells, CA - USA
Department:
Job Summary
The Food & Beverage Coordinator(F&B Coordinator) is responsible for helping keep the restaurant running smoothly by handling important administrative tasks. This position will support the leadership team and help create a relaxed island-style atmosphere for guests and team members.
Salary $23.00/hour
Duties and Responsibilities:
- A warm personality attentive and presentable.
- Committed to delivering high levels of customer service.
- Responds courteously and efficiently to queries and problems from guests and all staff.
- Collect & input weekly schedule information for department schedules including PTO tracking.
- Establish and maintain department files; maintain up-to-date filing system.
- Update Tommy Bahama training book monthly to ensure correct training documents.
- Maintain and communicate Outlook calendar information for Director of F&B Executive Chef and Director of Banquets positions.
- Partner with Marketing to coordinate and maintain all F&B operational signage menu postings manage web presence information (review sites social media etc.) and compliance with brand standards.
- Assist with any banquet & catering and REOs projects as directed by managers including billing reconciliation and processing as needed.
- Administrative assistance for F&B managers including PS paperwork departmental communication (CT Connect Memos etc.) creation and maintenance of departmental SOPs business reporting and other needs as appropriate.
- Collect & input weekly schedule information for department schedules including PTO tracking.
- Establish and maintain department files; maintain up-to-date filing system.
- Update Tommy Bahama training book monthly to ensure correct training documents.
- Maintain and communicate Outlook calendar information for Director of F&B Executive Chef and Director of Banquets positions.
- Partner with Marketing to coordinate and maintain all F&B operational signage menu postings manage web presence information (review sites social media etc.) and compliance with brand standards.
- Assist with any banquet & catering and REOs projects as directed by managers including billing reconciliation and processing as needed.
- Administrative assistance for F&B managers including HR paperwork departmental communication (CT Connect Memos etc.) creation and maintenance of departmental SOPs business reporting and other needs as appropriate.
Departmental Support:
- Schedule Quarterly EcoSure/Inspection walk-throughs & Brand Standard Audits
- Organize and maintain online services (Open Table On Demand etc.)
- Information updates (hours of operations booking times etc.)
- Reservation reporting
- Maintain and report for Social Media issues (coordinate with managers)
- Report feedback issues (coordinate with managers)
- Respond to guest check and folio inquiries (InfoGenesis)
- Enter and track all departmental work orders & needs (ALICE etc.)
- Upkeep for F&B CT Connect news feeds & postings (schedules events etc.)
- Maintain audit and support for InfoGenesis (buttons programming reports)
- Maintain and upkeep for departmental SOCs and forms
- Track Food handlers and RBS compliance monthly
- Update Tommy Bahama training Guide monthly including food and beverage options as well as steps of service .
- Uniform inventory monthly
- Any other duties or tasks assigned associated with the position
- Excellent communication and listening skills.
- Ability to work under pressure.
- Excellent organizational and prioritization skills attention to detail and problem-solving skills.
- Must be mature pleasant courteous cooperative and an enthusiastic team player who displays good human relations skills.
- Must be flexible in working hours including weekends evenings and holidays.
Minimum Qualifications (Knowledge Skills and Abilities):
- Strong written and verbal communication skills with a variety of styles
- Natural collaborator with the ability to identify opportunities and take initiative
- Comfortable using a computer navigating Windows and Microsoft Office Point of Sale System and Outlook Email
- High school diploma or GED
- 1 year previous clerical experience
Knowledge Experience And Skills Requirements:
- Strong Organizational skills
- Excellent PC skills
- Proficient in MS Office (Word Excel Power Point)
- Knowledge of POS operating systems (InfoGenesis)
- Knowledge of Delphi operating system
- Must be able to speak read write and understand the primary language(s) used in the workplace.
- Attention to detail discretion good judgment excellent interpersonal skills excellent written and verbal communication skills.
- Ability to successfully multi task and maintain confidential information.
- Prioritize and manage multiple projects simultaneously and follow through on issues in a timely manner.
- Requires excellent communication skills both verbal and written additional language ability is a plus however not required.
- Flexible to work varying schedules including nights holidays and weekends as needed.
- Comprehensive knowledge of Federal State and local health safety and legal regulations
#miramonte
Required Experience:
IC
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