Food & Beverage Manager

Live the Island Life as a Food & Beverage Manager

Tommy Bahama is a lifestyle brand that invites our guests to relax recharge and experience a slice of paradise. At our resort we deliver this through exceptional dining elevated cocktails and unforgettable event experiences. As the Food & Beverage Manager you will lead our food & beverage outlets and event operations with a focus on service excellence team development and seamless executionensuring every guest enjoys a relaxed yet refined experience that embodies the spirit of the islands.

Salary Range $70000-$80000 annual

Key Responsibilities:

Leadership & Operations:

• Oversee daily operations across the restaurant bars and resort event spaces
• Drive guest satisfaction through proactive service management staff engagement and hands-on floor presence
• Develop and implement service standards that reflect Tommy Bahamas premium hospitality experience
• Collaborate with the culinary team to align food and beverage offerings with seasonal menus and resort concepts
• Ensure consistent and effective communication across front-of-house and back-of-house teams

Team Management & Training:

• Recruit train and mentor staff to deliver attentive polished and friendly service
• Create staffing plans and manage schedules to meet fluctuating business needs
• Lead pre-shift meetings conduct performance evaluations and provide coaching for team development
• Foster a positive and inclusive team culture aligned with Tommy Bahamas brand values

Events & Private Functions:

• Manage and coordinate all aspects of on-property eventsfrom intimate dinners to resort-wide functions
• Work with sales catering and marketing teams to plan and execute memorable guest events
• Oversee setup breakdown and event execution while maintaining brand standards and guest satisfaction
• Manage event budgets contracts and timelines to ensure operational efficiency

Financial & Administrative:

• Monitor food & beverage budgets labor costs and inventory controls to ensure profitability
• Analyze sales and guest feedback to identify opportunities for improvement
• Ensure compliance with health safety and licensing regulations
• Manage vendor relationships and coordinate ordering of bar and service supplie

Additional Duties:

• Maintains a commitment to customer service and guest satisfaction
• Leads and supervises the outlets team
• Ensures the physical atmosphere and cleanliness of the restaurant including inspecting tabletops and side stations
• Take the initiative to develop and execute new promotions events etc.
• Responsible for daily report input and logbook entries
• Works with culinary to develop new food menus responsive of the local market
• Enforces high standards of hygiene and sanitation within the outlets
• Tracks payroll and revenue daily
• Ensure the security of monies credit and financial transactions
• Establishes par levels for supplies and equipment
• Supervises the performance attendance attitudes appearance and conduct of team
• Manages timely completion of performance appraisals
• Monitors time punches in Timesaver ensuring accurate payroll for all staff
• Monitors and maintains the outlets systems and equipment to ensure their optimum performance
• Develop and implement controls for expense management
• Implement strategies to continually improve revenues
• Provides prompt follow-up to all guest concerns
• Assists the Director of Food & Beverage with the design and implementation of training programs
• Empowers team to exceed service standards
• Instills a calm organized approach in all stressful situations
• Works with PS to recruit and hire staff
• Completes all proper new hire and termination paperwork
• Orders all necessary office supplies and ensures proper stocking levels
• Maintains a safe and pleasant work environment
• Ensures cleanliness of outlets storage rooms
• Promotes high team morale
• Recommend discipline and/or termination when appropriate of team members
• Takes a proactive approach to coaching and counseling
• Attends appropriate resort division and department meetings
• Resolves guest issues promptly and with great care and effectiveness
• Maintains a strong knowledge of hospitality trends especially food & beverage
• Provides general resort information for guests
• Utilizes labor management tools to schedule and control labor costs
• Offers warm and sincere welcome/farewell for all guests including use of guest name & good eye contact with each guest
• Interact with resort staff in a professional manner assisting other departments with necessary information
• Up sells other resort services and amenities to guests
• Always maintains a professional demeanor and attitude
• Communicates all pertinent information to the outlets team
• Maintains constant awareness of safety issues (i.e. broken glass frayed electrical cords leaks broken locks and suspicious people). Reports all safety incidents to on-duty supervisor.
• Ensures proper handling cleaning and sanitation of equipment china glass and silver.
• Follows through on lost and found procedures. No articles shall be removed from occupied rooms. Absolute respect for guest property should always be exercised.
• Maintains a professional appearance. Follows grooming standards
• Remains alert courteous and helpful to the guests and colleagues at all time
• Performs other duties as assigned
• Works as MOD as assigned.
• Assists in other departments as needed.

• Must be able to read write and speak English
• Must have excellent leadership skills
• Must be a positive example for staff
• Must be able to work well under pressure
• Must be able to accurately follow instructions both verbally and written
• Must be highly detailed orientated
• Must have excellent computer skills
• Must have strong working knowledge of Microsoft Office programs
• Must be able to work in a fast paced environment
• Must have excellent listening skills
• Must possesses excellent communication skills
• Must be professional in appearance and demeanor
• Must always ensure a teamwork environment
• Ability to work a flexible schedule that may include evenings weekends and holidays
• Must have the ability to deal effectively and interact well with the guests and associates
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
• Must have a passion for creating an exceptional experience for all guests

Qualifications:

• 3 years of management experience in a high-end restaurant resort or hospitality venue
• Strong understanding of bar and restaurant operations event planning and team leadership
• Proven success in managing multi-outlet or high-volume environments
• Excellent communication organizational and interpersonal skills
• Creative problem-solving and ability to adapt in a dynamic guest-focused setting
• Proficiency in POS systems event software and basic financial reporting
• Certification in responsible alcohol service (e.g. RBS ServSafe) preferred
• Riverside County Food Handler Certification preferred
• Ability to work flexible hours including evenings weekends holidays and during resort events

#Miramonte