Food & Beverage Manager
Hampton, VA - USA
Job Summary
Job Title: Food and Beverage Manager
Department: Food & Beverage
Reports To: Food and Beverage Manager / General Manager
FLSA Status: Non-Exempt / Exempt (depending on company policy)
The Food and Beverage Supervisor is responsible for overseeing daily operations of the restaurant bar and/or banquet services ensuring guest satisfaction maintaining service standards and supporting the food and beverage team. This role assists in scheduling training inventory management and enforcing company policies and procedures.
Supervise daily operations of the food and beverage outlets ensuring efficient and high-quality service.
Train coach and support team members in service standards and company procedures.
Assist with scheduling and labor management to ensure appropriate staffing levels.
Monitor guest satisfaction and respond to complaints or service issues promptly and professionally.
Maintain cleanliness organization and compliance with health and safety standards.
Oversee cash handling and point-of-sale operations to ensure accuracy and accountability.
Support the implementation of promotions events and seasonal menus in coordination with culinary and marketing teams.
Monitor inventory levels and assist with ordering supplies and managing costs.
Participate in daily briefings and relay information to the team effectively.
Assist with onboarding and training of new hires.
High school diploma or equivalent required; associates or bachelors degree in hospitality or related field preferred.
1-3 years of experience in food and beverage with at least 1 year in a supervisory or leadership role.
Strong communication and interpersonal skills.
Excellent problem-solving and decision-making abilities.
Ability to multitask and work in a fast-paced environment.
Knowledge of food safety and sanitation regulations.
Proficiency in POS systems and basic computer skills (Excel Word Outlook).
Qualifications
Ability to stand and walk for long periods.
Lift and carry up to 2550 pounds.
Work flexible hours including nights weekends and holidays as needed.
Top Requirements:
Team Up: Be Golden Collaborate and Help Others Succeed.
Own It: Be a role model Embrace Responsibility and Keep Learning.
Passionately Serve: Be Positive Care Deeply and Create Memories.
Who are we looking for
Are you someone who values teamwork takes ownership of your role and is passionate about serving our guests with warmth and hospitality Shamin Hotels invites you to join our team! Whether youre greeting guests with a friendly smile assisting them with their needs or going the extra mile to ensure their stay is nothing short of perfect your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge skills and experiences to contribute to our continued success. Whether youre a seasoned professional or just starting your career we have opportunities for you to grow and excel with us!
Join Our Team and Passionately Serve Our Guests!
At Shamin Hotels were not just in the hospitality business; were in the business of creating unforgettable experiences for our guests. As a family-owned and operated company based in Central Virginia we take pride in providing exceptional service and fostering a welcoming atmosphere for travelers from near and far. If youre someone who thrives on positive interactions and is passionate about making every guest feel valued and appreciated we want you on our team! For years weve been dedicated to providing exceptional service to our guests while nurturing the talents and ambitions of our team members. If youre looking for a company where you can build a career not just a job Shamin Hotels is the place for you!
Why Should You Work for Shamin Hotels
Amazing Benefits! In addition to competitive pay we offer a range of benefits for full-time associates including health dental vision accident and short and long term disability insurance pet insurance gym membership discounts Paid time off Paid holidays Shamin Perk discounts on tickets rental cars and attractions footwear discounts 401K plan with company match employee discounts at our branded hotels and more!
Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion there are endless opportunities for growth and advancement at Shamin Hotels. Whether youre interested in front-line operations corporate management or hotel development we have opportunities for you to shine.
Advancement! Were proud of our track record of promoting from within. At Shamin Hotels were committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!
About Us:
In a story of entrepreneurial spirit and partnership P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity purchasing a bankrupt hotel in Lumberton North Carolina. United by their vision and commitment to excellence they merged their names Shah and Amin to create Shamin Hotels. Today Shamin Hotels stands as a testament to their legacy having grown into the largest hotel owner and operator in Virginia with over 70 hotels spanning multiple states. you know someone who might be interested in working at Shamin Hotels Receive cash rewards for your referral! See your general manager for details!
Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest but only those selected for an interview will be contacted.
Required Experience:
Manager
About Company
Shamin Hotels, based in Richmond, Virginia, is a family-owned hotel management and ownership company that owns and operates over 70 hotels across 5 states.