Food & Beverage Director | Full-Time | Satellite Music Hall

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services with a platform spanning venue development and end-to-end capabilities across venue management hospitality and sponsorship sales. Founded in 2015 the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas stadiums convention centers music festivals performing arts centers and cultural institutions spanning four continents.

The Food & Beverage Director is responsible for overseeing all food and beverage operations at Satellite Music Hall ensuring exceptional guest experiences operational excellence financial performance and compliance with all company policies and regulatory requirements. This position will lead front-of-house and bar operations manage staffing and training maintain inventory and cost controls and drive a culture of hospitality accountability and teamwork. The ideal candidate is a hands-on leader with strong hospitality experience a passion for guest service and the ability to build and develop high-performing teams in a fast-paced entertainment and event venue environment.

This role pays an annual salary of $75000-$95000 and is bonus eligible.

Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays).

This position will remain open until September 25 2026.

Leadership & Operations

• Oversee all daily food and beverage operations including bars concessions premium hospitality areas catering and special events.
• Lead coach and develop management and hourly staff to ensure consistent service standards and operational excellence.
• Establish and maintain a positive professional and guest-focused culture.
• Ensure all food and beverage operations are executed efficiently and in accordance with company standards.
• Provide visible leadership during events and peak operating periods.
• Resolve guest concerns and service issues in a professional and timely manner.

Financial Management

• Manage departmental budgets revenue goals labor costs and operating expenses.
• Monitor and analyze financial performance including sales cost of goods sold labor and profitability.
• Develop and implement strategies to maximize revenue and improve operational efficiencies.
• Approve invoices review expenses and ensure proper financial controls are maintained.
• Conduct regular inventory audits and monitor product usage to minimize waste and loss.

Staffing & Employee Development

• Recruit hire onboard train and retain food and beverage team members.
• Create staffing plans and schedules based on business demands and event requirements.
• Conduct performance evaluations and provide ongoing coaching and development.
• Ensure employees understand and comply with company policies procedures and expectations.
• Address employee relations issues in partnership with Human Resources.

Compliance & Safety

• Ensure compliance with all federal state and local health safety food handling and alcohol service regulations.
• Maintain all required permits licenses and operational certifications.
• Promote responsible alcohol service practices and ensure all staff maintain required certifications.
• Ensure compliance with company cash handling inventory control and loss prevention procedures.
• Maintain a safe working environment for employees and guests.

Vendor & Inventory Management

• Manage relationships with vendors suppliers and service providers.
• Negotiate purchasing agreements and monitor product quality and pricing.
• Oversee ordering receiving inventory controls and product distribution.
• Ensure adequate inventory levels while minimizing excess inventory and waste.

Event & Guest Experience Management

• Collaborate with venue leadership to support concerts private events festivals sporting events and special programming.
• Ensure food and beverage operations support the overall guest experience and venue objectives.
• Develop and implement service standards that align with the Satellite brand and guest expectations.
• Evaluate guest feedback and implement improvements where necessary.

• Bachelors degree in Hospitality Management Business Administration or a related field is preferred.
• 5-7 years of progressive food and beverage management experience.
• 3 years in a senior leadership role overseeing multiple outlets venues or large-scale hospitality operations.
• Strong knowledge of food and beverage operations inventory management labor management and financial reporting.
• Experience managing high-volume bars restaurants entertainment venues stadiums or event-based operations preferred.
• Demonstrated leadership coaching and team development skills.
• Strong organizational communication and problem-solving abilities.
• Proficiency with POS systems inventory management software and Microsoft Office applications.
• Ability to work evenings weekends holidays and extended hours based on event schedules.

• Ability to stand and walk for extended periods.

• Ability to lift and carry heavy objects occasionally.

• Ability to work in a fast-paced environment with varying temperatures and noise levels.

• Ability to navigate all areas of the venue during events and operational periods.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.