Food & Beverage Coordinator| Full-Time| St. Charles Convention Center

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services with a platform spanning venue development and end-to-end capabilities across venue management hospitality and sponsorship sales. Founded in 2015 the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas stadiums convention centers music festivals performing arts centers and cultural institutions spanning four continents.

Food & Beverage Coordinator is responsible for coordinating the execution/service of all catered & concessions events. The Food & Beverage Coordinator must be personable and able to work in an ever-changing fast-paced environment.

This role pays an hourly rate of $23.00-$26.00

Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays).

This position will remain open until October 23 2026.

• Coordination of Catering and Concessions Food and beverage operations including scheduling ordering inventory labor costs and equipment maintenance.
• Ensure legal efficient professional and profitable operation of the venue.
• Generate and review financial reports including budgets projections forecasting revenue analysis disbursements capital investments labor and product costs wage and salary control and P&L financial statements.
• Conflict resolution; last-resort mediation; arbitration and labor negotiations when applicable.
• Responsible for coordinating the serving of meals to guests or directing guests to the buffet line.
• Responsible for coordinating beverage service to guests including alcoholic beverages.
• Check the guests ID to verify the minimum age requirement for the purchase of alcoholic beverages.
• Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
• Responsible for executing all directives stated in all Banquet Event Orders.
  Responsible for completion and updating of administrative paperwork associated with events i.e. diagrams timelines and side-work assignments.
• Responsible for ensuring tableware and linens are ordered and replaced as necessary.
• Identify ingredients and explain how various items on the menu are prepared.
• Assists in setting up banquet functions including linens dishware glassware and silverware.
• Responsible for observing guests to respond to any additional requests and determine them before during or after the meal is served.
• Maintains sanitation health and safety standards in work areas.
• Show demonstrated ability to meet the company standard for excellent attendance.
• Assures that the location equipment is operable and clean prior to the start of the event.
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
• Coordinates with F&B team on projects including training inventory and special events.
• Coordinates with the Concessions Department in setting up additional outlets when business demands it.
• Enforces all Oak View Group policies and procedures.
• Practices excellent Human Resources skills regarding employee relations corrective action coaching and counseling employees and completes all necessary HR-related paperwork.
• Required to support assigned events as scheduled which include nights weekends and holidays. Point of contact for the client upon arrival through the entire event.
• All other duties as assigned by the F&B Director and General Manager.

• Associates degree in Business Management or Hospitality preferred but will consider relevant work experience.
• 1-2 years of experience working in a food & beverage capacity in a high-volume fast-paced restaurant or catering environment.
• Capable of operating in Microsoft Office applications including Excel Word and PowerPoint.
• Ability to communicate with employees co-workers volunteers management staff and guests in a clear business-like and respectful manner that focuses on generating a positive enthusiastic and cooperative work environment.
• Ability to work well in a team-oriented fast-paced event-driven environment.
• Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition subtraction multiplication division percentages) as they relate to POS cash/credit transactions cash reconciliation and product inventory.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.