Font Desk Personal Lines Account Assistant

Front Desk / Personal Lines Account Assistant

Seeking a dedicated and professional Front Desk / Personal Lines Account Assistant to join a growing team. This role is pivotal in ensuring smooth front desk operations while providing support for Personal Lines account management. The ideal candidate will possess a Property & Casualty (P&C) license have experience in a similar role and demonstrate exceptional organizational and interpersonal skills.

• Salary Range: $50000 $65000 annually
• Competitive benefits package 401(k) paid time off professional development opportunities etc.

• Serve as the first point of contact at the front desk handling phone calls and managing day-to-day administrative tasks.
• Provide support for Personal Lines account management including quoting new and renewal business.
• Maintain and manage accounts ranging from $1000 to $10000 in size.
• Utilize EPIC software for account management and administrative tasks.
• Represent the company in community events and organizations fostering positive relationships and promoting the companys presence.
• Collaborate with team members to ensure seamless operations and exceptional customer service.

• Licenses/Certifications: Active Property & Casualty (P&C) license is required.
• Experience: Prior experience in a similar role is preferred.
• Technical Skills: Proficiency in EPIC software is highly desirable.
• Soft Skills:
  • Strong teachability and willingness to learn.
  • Excellent communication and interpersonal skills.
  • A proactive approach to problem-solving and multitasking.
  • A positive attitude and ability to work collaboratively in a team environment.
  • Interest in community involvement and networking.

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