Flooring Sales Consultant

The Flooring Station Gold River CA

About The Flooring Station

The Flooring Station is a trusted flooring retailer serving homeowners designers contractors and property managers throughout the Sacramento region. We offer a wide selection of flooring products including hardwood luxury vinyl plank (LVP) laminate carpet tile and installation services. Our team is committed to delivering exceptional customer service expert product knowledge and beautiful flooring solutions.

Position Summary

The Flooring Station is seeking a motivated and customer-focused Flooring Sales Consultant to join our showroom team in Gold River CA. This role is responsible for guiding customers through the flooring selection process generating sales opportunities preparing quotes following up on leads and coordinating with installation and operations teams to ensure a seamless customer experience.

The ideal candidate enjoys building relationships is highly organized and thrives in a fast-paced retail sales environment. Previous flooring home improvement construction or design-related sales experience is preferred but not required.

Key Responsibilities

• Welcome customers to the showroom and provide exceptional service throughout the sales process.

• Consult with homeowners contractors designers and property managers to identify flooring needs and recommend appropriate products.

• Networking and prospecting for new customers.

• Generate and follow up on leads from phone inquiries walk-ins referrals and online sources.

• Prepare accurate quotes proposals and sales orders.

• Maintain ongoing communication with customers regarding product availability installation schedules and project updates.

• Coordinate with installers vendors and internal team members to ensure successful project completion.

• Develop strong product knowledge across hardwood carpet laminate tile and luxury vinyl flooring categories.

• Utilize CRM and point-of-sale systems to track customer interactions and sales opportunities.

• Maintain showroom displays and ensure products are presented professionally.

• Achieve individual and team sales goals.

• Assist with inventory inquiries special orders and vendor communications as needed.

Qualifications

• 2 years of sales customer service retail or account management experience preferred.

• Flooring construction home improvement interior design or building materials experience is a plus.

• Strong interpersonal and communication skills.

• Ability to build trust and rapport with customers.

• Comfortable preparing estimates and discussing project budgets.

• Detail-oriented with strong organizational skills.

• Proficiency with Microsoft Office and CRM/POS systems.

• Self-motivated and able to manage multiple projects simultaneously.

• High school diploma or equivalent required; additional education is a plus.

What Success Looks Like

• Consistently meets or exceeds sales goals.

• Maintains high customer satisfaction ratings.

• Effectively converts showroom traffic and inbound inquiries into sales.

• Builds repeat business and referral relationships.

• Works collaboratively with installation operations and vendor partners.

Compensation & Benefits

• Competitive base salary plus commissions.

• Paid time off and holidays.

• Health benefits.

• Employee discounts on flooring products.

• Ongoing product and sales training.

We are open 7 days a week weekend hours on rotation required.