Flooring Production Coordinator

• Bonus based on performance
• Company car
• Flexible schedule
• Free uniforms

• Customer Put the customer first.
• Integrity Do whats right.
• Teamwork Work as a team.

• Launch every job with a confirmed scope of work schedule and installer assignment.
• Check in with installers each morning to confirm progress and address any issues before they grow.
• Confirm scope and compensation with each installer on-site the day the job begins.
• Track days-to-complete against allocated project days and actively manage the production schedule.
• Obtain ETAs from installers and communicate updates to customers and the team proactively.
• Ensure every job closes completely trims transitions cleanup and all customer concerns scheduled/resolved & any additional billable work has agreed to by customer and documented/communicated to office before marking it billable.
• Manage repairs and rework; all issues reported must be addressed and resolved within 10 business days of notice.

• Conduct on-site visits during active jobs to verify quality pace and crew conduct.
• Ensure all customer concerns are identified and addressed before and after job completion.
• Be a calm decisive voice for customers and installers when problems arise solution-oriented and good under pressure.
• Ability to complete small repairs/misc work.

• Prepare job materials in advance for installer pickup.
• Run miscellaneous materials to job sites as needed.
• Pick up materials from vendors when required.
• Accept and manage deliveries; maintain an organized warehouse.

• Build and maintain a reliable subcontractor network through active recruiting.
• Lead installer orientations and ensure every new sub understands our standards and expectations.
• Invest in the skills and education of installer crews coordinate seminars training opportunities and ongoing coaching.
• Hold installers accountable professionally and fairly so that mistakes become learning moments.
• Maintain fair and respectful relationships with installers the sales team customers and all internal team members.

• Have installers provide daily photo check-ins and progress updates on active jobs.
• Attend and contribute to team meetings; be a clear and honest communicator.
• Act as the handoff point between sales and production carry the baton and own it.
• Make decisions aligned with our mission and core values.

• Decisive and solution-oriented you dont freeze under pressure you act.
• Strong communicator clear honest and timely with customers installers and teammates.
• Highly organized and able to manage multiple active projects simultaneously.
• Fair and consistent you hold people accountable with respect not frustration.
• Available and responsive early mornings happen; youre not caught off guard.
• Reliable transportation youll be moving between the office vendors and job sites regularly. (We have a production van.)
• Experience in home improvement construction or field coordination is a plus.
• Flooring experience is highly desirable well train the right person.

• Competitive hourly rate based on experience scalable hours available (part-time to full-time path).
• Performance bonuses tied to key delivery metrics.
• Mileage reimbursement or use of company vehicle for work-related activities.
• Ongoing training and development we invest in your growth.
• A team that takes care of each other and recognizes the value you bring.

Floor Coverings International is the#1mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400000 customers give us an average 4.8 star rating. Thats a big reason why were growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun we are the company for you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Floor Coverings International Corporate.