Floor Manager

ABOUT CENTRO
Centro Woodfired Pizzeria is one of Southern Utahs busiest independent restaurants known for its commitment to scratch-made food authentic wood-fired cooking and genuine hospitality. From our hand-crafted pizza dough and house-made sauces to our fresh salads desserts and carefully curated beverage program we take pride in preparing food with the same attention to detail and quality that our guests would expect in their own homes. We are passionate about exceptional food meaningful guest experiences and building a workplace where talented people can grow and thrive. We are seeking an Assistant General Manager to serve as a key member of our leadership team and help drive the daily operations of our restaurant.

POSITION OVERVIEW
As a Floor Manager you will be responsible for leading daily restaurant operations during your shifts. You will support our management team by coaching employees maintaining service standards solving problems and ensuring every guest receives exceptional hospitality.
This is a hands-on leadership position for someone who enjoys working alongside their team and leading by example.

RESPONSIBILITIES
Guest Experience
Ensure exceptional hospitality and guest satisfaction
Address guest concerns and resolve issues professionally
Maintain a visible presence in the dining room
Help create a welcoming and positive atmosphere
Team Leadership
Lead and motivate team members during shifts
Coach employees on performance service and standards
Assist with training and onboarding new team members
Hold employees accountable to company policies and expectations
Shift Operations
Oversee opening and closing procedures
Coordinate communication between front and back of house
Maintain quality cleanliness and safety standards
Manage labor and staffing throughout shifts
Ensure smooth execution during busy service periods
Restaurant Standards
Monitor food quality and presentation
Enforce health and sanitation standards
Ensure compliance with company procedures
Identify operational issues and communicate solutions

QUALIFICATIONS
Previous restaurant leadership experience preferred
Strong communication and interpersonal skills
Ability to lead calmly and effectively under pressure
Excellent organizational and problem-solving abilities
Positive attitude and professional demeanor
Availability to work evenings weekends and holidays as needed

WHAT WERE LOOKING FOR
The ideal candidate is the type of person who naturally steps in when something needs attention. They are organized professional and proactive with the ability to lead a shift support their team and ensure every guest leaves with a positive impression of Centro.

COMPENSATION & BENEFITS
$19.00$24.00 per hour depending on experience
Flexible scheduling
Employee dining discounts
Leadership development opportunities
Advancement opportunities within the company

WHY JOIN CENTRO
At Centro leadership is about serving others. We believe in promoting from within developing future leaders and creating a workplace where people can grow professionally while being part of a team they are proud of. If youre passionate about hospitality leadership and working in a fast-paced environment wed love to meet you.

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